Platform Delivery Engineer: Customer Success at Scale

Epos Now Group; Norwich; On-site; GBP 55,000 - 75,000; Full time

Job summary

Epos Now Group is expanding its Engineering team in Norwich and seeks two Software Engineers to drive the end-to-end delivery of the Customer Success platform. You will own high-impact features, scale architectures, and work across product and tech teams to deliver reliable software at scale.

You should bring proven software engineering experience, strong OO programming, and a proactive approach to modern engineering practices. Norwich Head Office access is expected.

Qualifications

• Proven commercial experience as a Software Engineer.
• Strong foundations in object-oriented programming, databases and microservice architectures.
• Experience delivering complex web systems, data pipelines or internal platforms.

Responsibilities

• Platform delivery: build and scale the Customer Success platform end-to-end.
• System health: design robust code footprints, optimize performance and maintain platform intelligence structures.
• Cross-functional impact: translate complex requirements into scalable product features with tech leads and stakeholders.

Skills

OO programming

Databases

Microservices

Web systems

Job description

Epos Now Group is expanding its Engineering team in Norwich and seeks two Software Engineers to drive the end-to-end delivery of the Customer Success platform. You will own high-impact features, scale architectures, and work across product and tech teams to deliver reliable software at scale.

You should bring proven software engineering experience, strong OO programming, and a proactive approach to modern engineering practices. Norwich Head Office access is expected.