Plant Floor IT Support Technician

Tata Technologies Ltd.; Knowsley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension Scheme - We match employee up

25 Days' Holiday

Private Health Care

Tata Jaguar Land Rover PrivilegeScheme

Group Income Protection

Health Assured - EAP

Group Life Assurance

Health Shield - Private Health Cash Pl

Job summary

Tata Technologies Ltd. is recruiting for a Plant Floor Technician to be based at our Halewood office/customer site. The role involves IT support to ensure hardware, applications and software run smoothly in a manufacturing environment, with shift work covering 24 hours and occasional weekend work.

You will work within a team to keep plant operations running efficiently. Key tasks include device support, repairs coordination, software upgrades, and hardware replacements on standard and

Qualifications

• Experience providing first line IT support in a professional setting.
• Manufacturing/production environment experience is beneficial but not required.
• Solid understanding of Microsoft applications and software.
• Knowledge of computer networks and connectivity issues.
• Strong communication skills and teamwork.

Responsibilities

• Provide first line IT support for standard and non-standard devices.
• Coordinate with TTL and customer maintenance teams for repairs.
• Fix bespoke software applications and manage software upgrades.
• Replace faulty hardware such as barcode scanners, printers, handheld devices, and touch monitors.
• Support PC refresh activities.
• Liaise with Network Team on connectivity issues.
• Conduct floor-walking to assist users.

Skills

1st line IT support

Excellent communication

Microsoft applications

Computer networks

Tools

Barcode scanners

Printers

Touch monitors

Job description

Tata Technologies Ltd. is recruiting for a Plant Floor Technician to be based at our Halewood office/customer site. The role involves IT support to ensure hardware, applications and software run smoothly in a manufacturing environment, with shift work covering 24 hours and occasional weekend work.

You will work within a team to keep plant operations running efficiently. Key tasks include device support, repairs coordination, software upgrades, and hardware replacements on standard and