Planning & Service Coordinator (UK)

AB InBev | Growth Group; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Beer allowance

25 days holidays per year

Private medical care

Pension double contributions

Volunteer days

Global Bonus

Travel insurance

Gym memberships

Job summary

AB InBev Growth Group in London is seeking a proactive Planning & Service Coordinator to support On Trade customers across the UK. You’ll coordinate daily service activities, plan engineer routes, and work with cross-functional teams to ensure timely, professional service delivery.

You don’t need years of experience; recent graduates or candidates with 1–2 years’ coordination/planning or operations experience are welcome. A hungry, accountable mindset is key to growth and success.

Qualifications

• Experience in planning, logistics, customer service or operations is a plus.
• Willingness to learn, ownership, and proactive attitude are valued.

Responsibilities

• Coordinate daily service activities for high-volume UK On Trade customers.
• Plan and optimise engineer schedules using planning tools.
• Ensure service requests and installations are handled efficiently and professionally.
• Collaborate with internal teams, customers and external partners.
• Monitor service levels and performance KPIs and take action as needed.
• Contribute ideas to improve processes and grow skills in planning and data analysis.

Skills

Coordination

Planning

Customer service

Data analysis

Excel

Problem solving

Communication

Teamwork

Job description

AB InBev Growth Group in London is seeking a proactive Planning & Service Coordinator to support On Trade customers across the UK. You’ll coordinate daily service activities, plan engineer routes, and work with cross-functional teams to ensure timely, professional service delivery.

You don’t need years of experience; recent graduates or candidates with 1–2 years’ coordination/planning or operations experience are welcome. A hungry, accountable mindset is key to growth and success.