Planning, Performance and Risk Officer

The Methodist Church in Britain; Wales; On-site; GBP 42,000 - 55,000; Full time

Job summary

South Wales Fire and Rescue Service is seeking a Planning, Performance and Risk Officer to lead the business planning framework, risk management and performance measurement across the Service. The role focuses on developing the Community Risk Management Plan and implementing a new Risk Management System to record ownership, mitigation and escalation.

You will advise senior management, design governance structures, and drive continuous improvement with internal teams and external partners.

Qualifications

• Experience of strategic planning
• Experience of project or change management delivering measurable service improvement
• Proactive and motivated
• Ability to build relationships with internal and external stakeholders at all levels

Responsibilities

• Design, implement, maintain and improve the business planning framework to develop, measure and report improvement objectives against legislative requirements
• Draft the final Community Risk Management Plan with the Statistics and Risk Team and monitor progress against Service priorities
• Design and improve performance management systems to measure performance against improvement objectives and KPIs
• Design and improve the risk management framework for a standard approach to identifying, measuring and managing risk
• Manage actions arising from audit and monitor progress
• Advise senior management on the annual business plan and risk registers and ensure progress is recorded
• Design, maintain and develop the business management information system and train users
• Support business transformation and continuous improvement with senior management and external partners
• Coach and develop teams in business planning and continuous improvement tools and act as contact for events and forums
• Research and implement good practice in planning, performance, risk and audit
• Develop and maintain Planning, Performance and Risk pages and support resilience of the Service Performance and Communications Team
• Attend training and comply with health and equality principles

Skills

Strategic planning

Change management

Stakeholder engagement

Proactive attitude

Job description

This Planning, Performance and Risk Officer post sits in the team of the same name at South Wales Fire and Rescue Service. It centres on the business planning framework, performance management, risk and audit, including drafting the Community Risk Management Plan. The post also helps introduce a Risk Management System to record risk ownership, mitigation and escalation across the Service. Fit depends on experience of strategic planning and project or change management.

What the job involves

• Design, implement, maintain and improve the business planning framework so improvement objectives and actions are developed, measured and reported to meet legislative requirements
• Draft the final Community Risk Management Plan with the Statistics and Risk Team, make sure risk data informs decisions, and monitor progress against Service priorities
• Design and improve performance management systems to measure performance against improvement objectives, initiatives and key performance indicators
• Design and improve the risk management framework for a standard approach to identifying, measuring and managing risk, including the new Risk Management System
• Manage actions arising from audit, capturing new actions and monitoring and reporting progress
• Advise senior management and directorates on the annual business plan and risk registers, and make sure progress is recorded
• Design, maintain and develop the business management information system, and train and support users
• Support business transformation and continuous improvement with senior management, departments and external partners, and work with other Fire and Rescue Services to identify best practice
• Coach and develop teams in business planning, performance management and continuous improvement tools, and act as key contact for related events, groups and forums
• Research, identify and implement good practice in business planning, performance management, risk and audit
• Develop and maintain the Planning, Performance and Risk web pages, and help maintain the resilience of the wider Service Performance and Communications Team
• Carry out other duties commensurate with the grade, attend training, co-operate with schemes and pilots, apply the Dignity at Work and Equality and Diversity principles, protect people from harm, and follow health and…

What’s required

Experience

• Experience of strategic planning
• Experience of project or change management delivering measurable service improvement

Skills & knowledge

• Proactive and motivated
• Building relationships with internal and external stakeholders at all levels to give advice and support