Planning & Installations Coordinator

Sharps; Bilston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

23 days holiday plus Bank Holidays

Parking on site

Employee discount on Sharps products

Opportunities for career development

Supportive and collaborative team

Job summary

Sharps Fitted Furniture is seeking a Planning and Installations Coordinator to manage customer installations from start to finish. You will coordinate with the field and internal teams, keeping customers informed and ensuring on-time delivery.

This role requires excellent organisational skills, proactive communication, and the ability to resolve issues quickly while maintaining precise project records and high levels of customer service.

Qualifications

• Experience in Planning, Coordination or Project Management
• Strong organisational and communication skills with a focus on customer service
• Ability to solve problems and manage multiple tasks
• IT proficient (Microsoft Office, scheduling tools)

Responsibilities

• Coordinate and own a Customers Installation from the first day ensuring on-time delivery and completion.
• Communicate with Customers, keeping them informed of the progress of their Installation.
• Collaborate with the Field team and Internal teams to resolve any issues and ensure quality.
• Maintain accurate project records.

Skills

Planning

Coordination

Project Management

Organisation

Communication

Customer Service

Problem Solving

IT Proficiency

Tools

Microsoft Office

Scheduling tools

Job description

Planning and Installations Coordinator

At Sharps Fitted Furniture, we have over 50 years of experience designing and crafting bespoke fitted furniture to transform homes. We’re currently looking for a Planning and Installations Coordinator to join our team and help ensure our Installations run smoothly and efficiently.

As a Planning and Installations Coordinator, you will have direct contact with our Customers and be responsible for the organisation and completion of their Installations

These are demanding positions in a key area of the business. You must be highly organised with exceptional administration and communication skills. You will possess excellent negotiation skills and be able to converse intelligently at all levels.

You will be tenacious, target-driven, self-motivated, able to work with a sense of urgency and have a ‘can-do attitude’.

You Will:

• Coordinate and own a Customers Installation from the first day ensuring on-time delivery and completion.
• Communicate with Customers, keeping them informed of the progress of their Installation.
• Collaborate with the Field team and Internal teams to resolve any issues and ensure quality.
• Maintain accurate project records.

Key Skills and Experience:

• Previous experience in Planning, Coordination, or Project Management, ideally in a home improvement office environment
• Strong organisational and communication skills with a focus on Customer Service.
• Ability to solve problems and manage multiple tasks effectively.
• IT proficient (Microsoft Office, scheduling tools).

What We Offer

• Competitive salary and benefits.
• Employee discount on Sharps products.
• Opportunities for career development.
• A supportive and collaborative team environment.
• 23 days holiday plus Bank Holidays which will increase with service
• Parking on site