Planning & Forecasting Specialist (6 month FTC)

Starling Bank Limited; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

Starling Bank, a leading UK bank, seeks a Planning & Forecasting Specialist for a 6-month fixed-term role. You will develop long-term demand models and analyze data to drive operational decisions. Join a diverse, inclusive workplace offering competitive benefits like generous holiday, volunteering, and wellness initiatives.

Benefits

25 days holiday plus public holidays

Extra day for birthday

Holiday purchase/sell options

16 hours paid volunteering

Salary sacrifice options

Pension scheme

Life insurance

Private medical insurance

Family-friendly policies

Referral incentives

Perkbox membership

Wellness initiatives

Qualifications

• Advanced knowledge of demand planning methodology.
• Strong analytical and problem-solving skills.
• High proficiency in Excel and Google Sheets.

Responsibilities

• Build long-term planning models and validate operational assumptions.
• Analyze data to identify trends and collaborate on data sources.
• Engage with stakeholders for cohesive demand views.

Skills

Demand planning methodology

Excel

Google Sheets

Data fluency

Analytical skills

Problem-solving skills

Job description

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend, and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use, and designed to demystify money for everyone. We employ more than 3,500 people across our offices in London, Southampton, Cardiff, and Manchester.

Our recruitment process:

Interviewing is a two-way process, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational, and we want to get the best from you, so come with questions and be curious.

Closing date: 12pm, Tuesday 10th June

About the role:

This is a 6-month fixed-term opportunity to support building models within our Resource Planning department. Our Planning & Forecasting Specialist will be responsible for developing long-term demand models using commercial drivers, historical data, seasonal trends, and change initiatives.

Key Accountabilities & Responsibilities:

• Build long-term planning models using frameworks in place to ensure consistency across business areas.
• Analyze data from various sources to identify trends in contact rates and handling times.
• Engage with business areas to validate operational assumptions and gain buy-in to the overall demand view.
• Identify missing data sources and collaborate with operational teams, Data & Strategy, and Data Science to address gaps.

Behaviours & Competencies:

• Ability to prioritize effectively and deliver within agreed timescales.
• Ability to translate complex data into a digestible format suitable for a broad set of stakeholders.
• Ability to combine datasets from multiple sources to tell a cohesive story.

Skills & Experience:

• Advanced knowledge of demand planning methodology.
• Highly proficient in Excel/Google Sheets.
• Excellent data fluency.
• Strong analytical and problem-solving skills.

Benefits include 25 days holiday (plus public holidays), an extra day for your birthday, holiday purchase/sell options, 16 hours paid volunteering, salary sacrifice options, pension scheme, life insurance, private medical insurance, family-friendly policies, referral incentives, Perkbox membership, and access to various wellness initiatives.

About us:

If you don’t tick every box, don’t be discouraged! We’re open to flexible working discussions and value diverse backgrounds and experiences. Starling Bank is an equal opportunity employer committed to fostering diversity & inclusion in the workplace. By applying, you consent to us processing your personal data in accordance with our Privacy Notice.