Planning Coordinator

Stannah; East Oakley; On-site; GBP 283,000 - 289,000; Full time

Benefits offered by this job

Market-aligned salary paid monthly

Profit Share Bonus Scheme

Holiday scheme

Pension Scheme

Health plan (SimplyHealth)

Life Assurance

Long Service award

Discount Rewards Scheme

Employee Assistance Programme

Enhanced maternity/paternity

Job summary

Stannah is seeking a Planning Co-Ordinator to join the Operations Department in Andover. Based at Watt Close, this role plans, coordinates and administers distribution, installation and removal activities for stairlifts across the UK, with a strong focus on customer service and efficiency.

The role offers 37 hours per week, Mondays to Fridays 08:00–20:00 and Saturdays 09:00–17:00 (4 x 7.5h days and 1 x 7h day). It is a permanent contract with a salary of £25,400 rising to £25,900 after probation.

Qualifications

• Experience in planning, scheduling or operational administration.
• Experience working with customers, contractors or local authorities would be desirable.

Responsibilities

• Plan and coordinate distribution, installation and removal activity for allocated depots.
• Contact customers to arrange installations and removals, providing a professional and empathetic service.
• Schedule jobs for installers and subcontractors, ensuring timely and efficient completion.
• Liaise with Local Authorities, subcontractors and internal teams to support job delivery.
• Maintain accurate records across company systems and support continuous improvement.
• Proven experience in planning, scheduling or operational administration.

Skills

Planning

Scheduling

Operational administration

Customer interaction

IT skills

Communication skills

Organisational skills

Job description

Planning Co-Ordinator Jobs in Andover at Stannah – Join Our Team!

Stannah have an exciting opportunity for a Planning Co-Ordinator to join the Operations Department, based at Watt Close, Andover.

This role plays a key part in providing an efficient planning and administration service, supporting the distribution, installation and removal of new and reconditioned stairlifts across both local authority and private customers throughout the UK.

As the Planning Co-Ordinator, you will work 37 hours, Monday to Friday 08:00 - 20:00 and Saturday to Sunday 09:00 - 17:00. 4 x 7.5 hours days and 1 x 7 hour day in a 7 day period. This position is offered on a permanent contract.

The salary is £25400 increasing to £25900 after passing probation.

This is a great opportunity for someone who enjoys planning, problem-solving and customer interaction, and who thrives in a fast-paced operational environment.

To be successful as the Planning Co-Ordinator, it is essential that you have previous experience in planning, scheduling or operational administration. Experience working with customers, contractors or local authorities would be desirable.

• Plan and coordinate distribution, installation and removal activity for allocated depots
• Contact customers to arrange installations and removals, providing a professional and empathetic service
• Schedule jobs for installers and subcontractors, ensuring timely and efficient completion
• Liaise with Local Authorities, subcontractors and internal teams to support job delivery
• Maintain accurate records across company systems and support continuous improvement
• Proven experience in planning, scheduling or operational administration
• Strong organisational, prioritisation and problem-solving skills
• Excellent telephone manner and communication skills
• Confident IT skills with good numerical and written ability
• Ability to work calmly and effectively in a fast-paced environment

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.