Planning and Timetabling Officer

Norwich City College of Further and Higher Education; Norwich; On-site; GBP 28,000 - 38,000; Full time

Job summary

City College Norwich is seeking a Planning and Timetabling Officer to join our Registry Planning and Timetabling team. You will support end-to-end curriculum planning and timetabling, ensuring data accuracy, and alignment with funding priorities.

Key responsibilities include producing timetables, supporting planning cycles, monitoring room utilisation, and maintaining audit compliance, while collaborating with stakeholders and delivering excellent customer service.

Qualifications

• A Level 3 qualification (or equivalent) with Level 2 Maths and English.
• Experience in process improvement, planning, or data-driven roles.
• Excellent IT skills, including Microsoft Office and data systems.
• Ability to meet deadlines and manage competing priorities.

Responsibilities

• Producing and maintaining accurate timetables and curriculum plans.
• Supporting annual and in-year planning cycles and meeting key deadlines.
• Monitoring room utilisation and timetable efficiency.
• Ensuring data accuracy, validation, and audit compliance.
• Working closely with stakeholders across the College.
• Supporting planning meetings and coordinating actions.
• Providing excellent customer service through effective communication.
• Ensuring compliance with funding, audit, and regulatory requirements.

Skills

Analytical mindset

Organisational skills

Communication skills

Customer service

Data handling

Education

A Level 3 qualification (or equivalent) with Level 2 Maths and English

Tools

Microsoft Office

Data systems

Job description

Join Our Team at City College Norwich

We are looking for a highly organised and proactive Planning and Timetabling Officer to join our Planning and Timetabling team in Registry. This is a fantastic opportunity to play a key role in supporting the College’s curriculum planning and timetabling operations, ensuring accurate data, efficient resource use, and a smooth student experience.

About the Role

You will support the delivery of the College’s end-to-end curriculum planning and timetabling cycle, ensuring data is accurate, compliant, and aligned with funding and business priorities.

Key responsibilities include:

• Producing and maintaining accurate timetables and curriculum plans
• Supporting annual and in-year planning cycles and meeting key deadlines
• Monitoring room utilisation and timetable efficiency
• Ensuring data accuracy, validation, and audit compliance
• Working closely with stakeholders across the College
• Supporting planning meetings and coordinating actions
• Providing excellent customer service through effective communication
• Ensuring compliance with funding, audit, and regulatory requirements

About You

We are looking for someone with a strong analytical mindset, excellent organisational skills, and the ability to work collaboratively.

You will bring:

• A Level 3 qualification (or equivalent) with Level 2 Maths and English
• Experience in process improvement, planning, or data-driven roles
• Strong problem-solving skills, particularly in complex data and scheduling
• Excellent IT skills, including Microsoft Office and data systems
• The ability to meet deadlines and manage competing priorities
• Strong communication and customer service skills
• An understanding of data protection, compliance, and audit requirements

Experience in a further education setting and curriculum/timetabling planning is highly desirable