Planning and Scheduling Support

Cadent Gas; Coventry; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

25 days holiday

Flexible working

Career development

Job summary

Cadent Gas is seeking a Planning and Scheduling Support professional to join our East of England network team on a permanent basis. The role is based at Ansty Business Park, Coventry, with hybrid working between the office and home.

You’ll coordinate work, support scheduling activity, maintain accurate records and ensure plans align with operational priorities. You’ll also coach colleagues through collaboration and consistent ways of working, helping improve delivery across the network.

Qualifications

• Effective at communication.
• Interpersonal skills and collaboration.
• Good at planning and workload management.
• Able to work under pressure with a customer-focused mindset.
• Proactive problem-solving approach.

Responsibilities

• Coordinate work across Cadent to support scheduling activity.
• Maintain accurate records and ensure plans align with operational priorities.
• Coach colleagues and promote consistent ways of working.
• Contribute to continuous improvement and performance delivery across the network.

Skills

Communication

Interpersonal skills

Problem-solving

Planning & workload management

Customer-focused mindset

Tools

SAP

ClickSoftware

Microsoft Office

Job description

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Advertised Salary: £27,282 to £32,097 per annum

Job Function: Operations

Working Hours: 37

Location Type: Hybrid

Contract Type: Permanent

Posting End Date: Tuesday 22nd October

Lead the planning and coordination that keeps our network running

We’re recruiting a Planning and Scheduling Support professional to join our East of England network team on a permanent basis. This role will be based out of Ansty Business Park, Coventry and you will work hybridly between the office and at home.

As part of our Planning & Scheduling Support team, you’ll play a key role in how we organise and deliver work across Cadent. This isn’t just about booking appointments or managing workflow – this is about creating the structure, accuracy and coordination that ensure our operational activities are executed efficiently and safely.

Working across functions, you’ll bring clarity, organisation and strong data discipline to processes that keep our network moving. You’ll help coordinate work, support scheduling activity, maintain accurate records and ensure our plans align with operational priorities. You’ll also support colleagues through coaching, collaboration and consistent ways of working.

It’s a great opportunity to step into a visible role where you’ll support continuous improvement, help shape daily delivery, and contribute to a team that’s central to operational performance.

Why You’ll Love This Role:

This is a hands‑on role that offers variety, teamwork and the chance to influence how we plan and deliver work across the network.

• Stakeholder Engagement– Build strong relationships and work closely with internal teams to support collaborative, customer‑focused delivery.
• Operational Coordination– Assist with scheduling and ensure work is planned effectively across short-, medium- and long-term horizons.
• Data & Performance Insight– Analyse data to support operational decisions and help identify performance gaps.
• Process Development– Create and maintain standard operating procedures and support the administrative tasks that underpin effective planning.
• Quality & Continuous Improvement– Ensure data accuracy, interrogate systems and contribute to improved consistency and compliance.

What You'll Bring:

You’re organized, detail‑driven and able to work confidently in a busy operational environment.

• Effective at communication, both written and verbal
• Competent with Microsoft Office and comfortable using systems like SAP and ClickSoftware
• Ability to work accurately under pressure with a customer‑focused mindset
• Good interpersonal skills, able to support and work collaboratively with colleagues
• A proactive approach to problem‑solving, planning and workload management

This fixed term contract offers a great opportunity to develop your skills, support operational excellence and play a meaningful role in keeping our network running smoothly.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life’s special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

As a proud Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the recruitment process and we will ensure that support is provided.

* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.