Planning and Installations Coordinator

Sharps Bedrooms Limited; Bilston; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Planning and Installations Coordinator to enhance their operations in Bilston. This role is crucial for ensuring that installations run smoothly and efficiently, requiring exceptional organisational and communication skills. You will be the key point of contact for customers, overseeing their installations from start to finish and collaborating with internal teams to maintain quality. The position offers a supportive team environment and opportunities for career development, making it an exciting opportunity for those driven by results and customer satisfaction. Join a company with over 50 years of experience and contribute to transforming homes with bespoke fitted furniture.

Benefits

Employee discount on products

Opportunities for career development

23 days holiday plus Bank Holidays

Parking on site

Supportive team environment

Qualifications

• Experience in Planning, Coordination, or Project Management in home improvement.
• Strong organisational and communication skills with customer focus.

Responsibilities

• Coordinate and own Customer's Installation ensuring on-time delivery.
• Communicate with Customers and resolve issues with teams.

Skills

Planning

Coordination

Project Management

Customer Service

Problem Solving

Communication

Microsoft Office

Scheduling Tools

Tools

Microsoft Office

Scheduling Tools

Job description

Planning and Installations Coordinator - Bilston

At Sharps Bedrooms, we have over 50 years of experience designing and crafting bespoke fitted furniture to transform homes. We’re currently looking for a Planning and Installations Coordinator to join our team and help ensure our Installations run smoothly and efficiently.

As a Planning and Installations Coordinator, you will have direct contact with our Customers and be responsible for the organisation and completion of their Installations. These are demanding positions in a key area of the business. You must be highly organised with exceptional administration and communication skills. You will possess excellent negotiation skills and be able to converse intelligently at all levels.

You will be tenacious, target-driven, self-motivated, able to work with a sense of urgency and have a ‘can-do attitude’.

You Will:

1. Coordinate and own a Customer's Installation from the first day ensuring on-time delivery and completion.
2. Communicate with Customers, keeping them informed of the progress of their Installation.
3. Collaborate with the Field team and Internal teams to resolve any issues and ensure quality.
4. Maintain accurate project records.

Key Skills and Experience:

1. Previous experience in Planning, Coordination, or Project Management, ideally in a home improvement office environment.
2. Strong organisational and communication skills with a focus on Customer Service.
3. Ability to solve problems and manage multiple tasks effectively.
4. IT proficient (Microsoft Office, scheduling tools).

What We Offer:

1. Competitive salary and benefits.
2. Employee discount on Sharps products.
3. Opportunities for career development.
4. A supportive and collaborative team environment.
5. 23 days holiday plus Bank Holidays which will increase with service.
6. Parking on site.

Apply now

If you have the drive and skills to join our fabulous team, please email [e-mail] and we will be in touch quickly. Interviews will be arranged locally with the Regional Sales Manager.