Planning and Admin Officer

We Manage Jobs(WMJobs); United Kingdom; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Generous annual leave

Employee benefits portal discounts

Salary sacrifice schemes

Local Government Pension Scheme

Job summary

Sandwell Council is seeking a disciplined Planning and Admin Officer to join the Asset Management and Improvement team. You will provide high-quality, customer-focused admin support across Fire Safety, Fleet, Premises and Health & Safety and manage ICT systems and procurement records.

This 37-hour-per-week hybrid role requires coordinating appointments, raising purchase orders, processing invoices, and keeping stakeholders informed of progress.

Qualifications

• GCSE Grade C or above in English and Mathematics or equivalent qualification.
• Experience providing admin support across multiple teams.

Responsibilities

• Provide day-to-day administrative support within Fire Safety, Fleet, Premises and Health & Safety teams.
• Coordinate and monitor appointments with stakeholders; manage ICT systems and procurement records.
• Raise purchase orders and process invoices; maintain records and MI systems.

Skills

Communication

Customer service

Organisational skills

ICT proficient

Education

GCSE English & Maths

Tools

e-procurement

Electronic scheduler

Job description

We have an exciting opportunity to join our dynamic Asset Management and Improvement team as a Planning and Admin Officer.

• We are looking for an enthusiastic person to provide a high quality, customer focused service for all customers of the Asset Management and Improvement service.
• Ensure the supply of all materials through procurement and systems management.
• To monitor and plan using electronic work schedulers for the efficient use of resources

Skills and Experience:

• Provide day-to-day administrative support and undertake general office duties within the Fire Safety, Fleet, Premises and Health & Safety teams.
• Support Managers, Senior Managers and Officers with technical and administrative activities.
• Contact customers and stakeholders to arrange, confirm and reschedule appointments.
• Coordinate and monitor appointments within operative diaries and electronic scheduling systems.
• Liaise with customers, operatives, contractors and stakeholders to ensure works and inspections are completed efficiently.
• Respond to telephone calls, emails and customer enquiries in a professional and timely manner.
• Meet and assist contractors attending site and ensure appropriate access arrangements are in place.
• Distribute, record and manage keys issued to contractors and visitors.
• Maintain accurate records, databases, spreadsheets and management information systems.
• Raise purchase orders and process invoices for payment.
• Keep customers and stakeholders informed of appointment changes, progress updates and service delivery matters.
• Demonstrate knowledge and experience to maintain, support and update relevant paperwork to the electronic work scheduler and asset management systems, liaising with the Line Manager with any updates/changes required.
• Demonstrate experience of using e-procurement systems to order materials from internal and external suppliers, plant/scaffolds etc., raise orders, pay invoices for contractors and raising/appointing post work inspection / independent reviewer as required
• To operate ICT systems, within a busy work environment, always adhering to the procedures and guidelines laid down.
• Experience of dealing with the public / various stakeholders in working environment.
• Experience of planning with electronic scheduler system
• Good Communication skills both written and verbally.
• Use of modern ICT systems

Qualification Requirements for this role:

GCSE Grade C or above in English and Mathematics or equivalent qualification. Or to demonstrate experience and ability to perform the role.

Why join Sandwell?

Joining Sandwell Council means becoming part of a supportive and forward-thinking organisation. Our offer to you includes:

• Generous annual leave entitlement, with additional entitlement granted to employees who complete 5 years continuous service with Sandwell or other local authorities.
• Access to our Employee Benefits portal which includes discounts on a range of retail locations, gym membership and more!
• Salary sacrifice schemes for cars and bikes.
• Access to the Local Government Pension Scheme.

Hours

37 hours per week. This role is Hybrid, with a minimum of 3 days per week in-office attendance required, additional days working in the office may be required for business needs

Closing date: 2nd November 2026

If you wish to apply as Care Leaver or a Disability Confident candidate.

If you have a disability and require assistance in submitting your CV.

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