Planning Admin Apprentice: Customer-Focused Data Support

Sefton Council; Liverpool City Region; On-site; GBP 23,000 - 28,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking a proactive Planning Support Administrator to join Planning Services on a temporary basis. You will provide data input and administrative support, focusing on customer care and value for money, at Magdalen House.

The role is 36 hours per week, full-time, with duties including handling planning data, databases, building control, development management, planning policy and land charges, and delivering excellent front-desk service.

Qualifications

• Experience with data input and administrative support in planning contexts.
• Clear communication and customer service skills.
• Ability to manage databases and generate standard reports.
• Familiarity with planning processes such as building control and land charges.

Responsibilities

• Provide data input and administrative support in Planning Service processes.
• Maintain databases and generate standard reports and spatial data.
• Validate planning and building regulation applications and land charge searches.
• Deliver excellent customer service by telephone and at the public reception.
• Assist in developing and maintaining electronic monitoring and admin systems.

Skills

Data entry

Customer service

Administrative support

Attention to detail

Tools

Databases

Spatial data handling

Job description

Sefton Metropolitan Borough Council is seeking a proactive Planning Support Administrator to join Planning Services on a temporary basis. You will provide data input and administrative support, focusing on customer care and value for money, at Magdalen House.

The role is 36 hours per week, full-time, with duties including handling planning data, databases, building control, development management, planning policy and land charges, and delivering excellent front-desk service.