Planning Admin Apprentice - Data & Customer Care

Sefton Council; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Sefton Metropolitan Borough Council in Sefton is seeking an administrative information and support assistant for Planning Services. You will provide customer focused data input and administrative support, helping to keep processes running smoothly with a focus on value for money.

The role involves handling planning service processes, maintaining databases, assisting in document processing, and delivering excellent customer service at the public reception and by telephone.

Responsibilities

• To provide data input and administrative support in Planning Service processes, including building control, development management, planning policy and land charges, to ensure that statutory and departmental service plan targets are
• Assist in the development, support and maintenance of the division’s electronic, monitoring and administrative systems to ensure effective service
• Assist in the processing of correspondence, reports and other
• Maintenance of databases, providing information to the Service, involving inputting details, generating documents and standard reports and spatial data
• Validation of planning and related applications, building regulation applications and land charge search
• Provide excellent customer service by telephone and at the public reception
• To undertake all other duties as required and commensurate to the post.

Job description

Sefton Metropolitan Borough Council in Sefton is seeking an administrative information and support assistant for Planning Services. You will provide customer focused data input and administrative support, helping to keep processes running smoothly with a focus on value for money.

The role involves handling planning service processes, maintaining databases, assisting in document processing, and delivering excellent customer service at the public reception and by telephone.