Administration Assistant Apprentice x2

Sefton Council; United Kingdom; Remote; GBP 21,000 - 30,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking an organised administrative officer to support Planning Services. You will handle data input, maintain records, respond to customers and assist in building control, development management, planning policy and land charges processes.

You will contribute to efficient service delivery, generate standard reports, manage correspondence, and provide information to colleagues and the public, ensuring value for money and a positive customer experience.

Qualifications

• Data input and administrative support experience preferred
• Customer service and strong organisational skills
• Experience with planning-related processes is desirable

Responsibilities

• Provide data input and administration to Planning Service processes
• Maintain databases and generate standard reports
• Handle correspondence and support building control, development management, planning policy and land charges
• Provide excellent customer service at reception and via telephone
• Assist in maintaining electronic systems and service monitoring

Job description

• Employer: Sefton Metropolitan Borough Council
• Location: Sefton Metropolitan Borough Council, Magdalen House
• Contract: Temporary
• Working Pattern: Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 01/10/2026 at 23:59
• Reference: REA/26/344610

You will provide customer focused administrative information and support for Planning Services and undertake responsibilities in a professional and flexible manner with a focus on customer care and value for money.

Main Duties:

To provide data input and administrative support in Planning Service processes, including building control, development management, planning policy and land charges, to ensure that statutory and departmental service plan targets are

Assist in the development, support and maintenance of the division’s electronic, monitoring and administrative systems to ensure effective service

Assist in the processing of correspondence, reports and other

Maintenance of databases, providing information to the Service, involving inputting details, generating documents and standard reports and spatial data

Validation of planning and related applications, building regulation applications and land charge search

Provide excellent customer service by telephone and at the public reception

To undertake all other duties as required and commensurate to the post.

Please see Appendix A (page 10) in the Recruitment Pack for a full copy of the Job Description and Person Specification

Closing Date - Thursday 1st October

Provisional Interview Date - Tuesday 13th & Wednesday 14th October 2026

Please note we reserve the right to close this vacancy early if we receive a high volume of applicants.

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

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