Planner and Scheduler (fixed term)

phs Group plc; New Boston; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

23 days holiday + bank holidays

Buy/Sell Holiday Scheme

Free onsite parking

ILM training and career development

pHS Perks employee discount

Job summary

phs Hygiene in Haydock is seeking a highly organised Planner & Scheduler to join our busy Operations team. You will create and maintain schedules for Service Drivers, analyse routes and workloads, and support daily reviews to boost productivity and customer service.

The role is full-time, hybrid, 40 hours per week, with Monday-to-Friday pattern and 23 days holiday plus bank holidays; benefits include onsite parking, ILM training, and career development.

Qualifications

• Experience in scheduling, planning or logistics coordination.
• Strong analytical and organisational skills.
• Excellent IT and communication skills.
• Customer-focused and solutions-driven approach.
• Ability to work under pressure and manage priorities.
• Full UK Driving Licence.

Responsibilities

• Create and maintain efficient schedules for service drivers to maximise productivity and service delivery.
• Analyse routes, workloads and performance data to drive continuous improvement.
• Support daily operational reviews and work closely with Operations Managers.
• Assist with customer onboarding, mobilisation projects and service queries.
• Collaborate with colleagues to achieve operational KPIs and customer satisfaction.
• Promote best practice, process consistency and a positive team culture.

Skills

Scheduling

Planning

Logistics coordination

Analytical skills

Organisational skills

IT skills

Communication skills

Customer-focused

Job description

Planner & Scheduler

Haydock WA11 9UD

Monday to Friday | No Evenings or Weekends.

Hybrid Working | Full-Time (Ongoing Fixed Term)

Join PHS Hygiene

We're looking for a highly organised and proactive Planner & Scheduler to join our busy Operations team in Haydock. This is a fantastic opportunity for someone who enjoys problem-solving, route planning, data analysis, and working collaboratively to deliver outstanding customer service.

What You'll Be Doing

• Creating and maintaining efficient schedules for Service Drivers to maximise productivity and service delivery.
• Analysing routes, workloads, and performance data to drive continuous improvement.
• Supporting daily operational reviews and working closely with Operations Managers.
• Assisting with customer onboarding, mobilisation projects, and service queries.
• Collaborating with colleagues to achieve operational KPIs and maintain excellent customer satisfaction.
• Promoting best practice, process consistency, and a positive team culture.

What We're Looking For

• Experience in scheduling, planning, or logistics coordination
• Strong analytical and organisational skills
• Excellent IT and communication skills
• Customer-focused and solutions-driven approach
• Ability to work under pressure and manage priorities effectively
• Full UK Driving Licence

What's In It For You?

• Competitive salary dependent on experience
• Hybrid working
• Monday to Friday working pattern (40 hours per week)
• 23 days holiday plus bank holidays
• Buy/Sell Holiday Scheme
• Free onsite parking
• Online GP for you and your family
• phsPerks employee discount platform
• Career development and accredited ILM training
• Enhanced wellbeing, pension, life assurance, cycle-to-work scheme and more

Why PHS?

At PHS Hygiene, you'll be part of a supportive and forward-thinking team where your ideas matter. You'll have the opportunity to improve operational performance, influence best practice, and help deliver exceptional service to over 120,000 customers across the UK, Ireland and Spain.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.