Planner and Scheduler (fixed term)

PHS Group; Lancashire; Híbrido; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

40 hours per week

23 days holiday

Bank holidays

Free onsite parking

ILM training

Wellbeing & pension

Discount platform

Descripción de la vacante

phs Group plc in Haydock is seeking a proactive Planner & Scheduler to join the busy Operations team. You will plan routes for Service Drivers, analyse workload data and support daily operational reviews. This hybrid, full-time role offers a structured progression and the chance to contribute to top-tier customer service.

We are looking for candidates with scheduling experience, strong analytical and IT skills, and a customer-focused approach. A Full UK Driving Licence is required.

Formación

• Experience in scheduling, planning or logistics coordination.
• Strong analytical and organisational skills.
• Excellent IT and communication skills.
• Customer-focused and solutions-driven approach.
• Ability to work under pressure and manage priorities effectively.
• Full UK Driving Licence.

Responsabilidades

• Creating and maintaining efficient schedules for Service Drivers to maximise productivity and service delivery.
• Analysing routes, workloads, and performance data to drive continuous improvement.
• Supporting daily operational reviews and working closely with Operations Managers.
• Assisting with customer onboarding, mobilisation projects, and service queries.
• Collaborating with colleagues to achieve operational KPIs and maintain excellent customer satisfaction.
• Promoting best practice, process consistency, and a positive team culture.

Conocimientos

Scheduling experience

Analytical skills

IT skills

Customer-focused

Communication skills

Descripción del empleo

Planner & Scheduler

Haydock WA11 9UD

Monday to Friday | No Evenings or Weekends

Hybrid Working | Full-Time, permanent

Join PHS Hygiene

We're looking for a highly organised and proactive Planner & Scheduler to join our busy Operations team in Haydock. This is a fantastic opportunity for someone who enjoys problem-solving, route planning, data analysis, and working collaboratively to deliver outstanding customer service.

What You'll Be Doing

• Creating and maintaining efficient schedules for Service Drivers to maximise productivity and service delivery.
• Analysing routes, workloads, and performance data to drive continuous improvement.
• Supporting daily operational reviews and working closely with Operations Managers.
• Assisting with customer onboarding, mobilisation projects, and service queries.
• Collaborating with colleagues to achieve operational KPIs and maintain excellent customer satisfaction.
• Promoting best practice, process consistency, and a positive team culture.

What We're Looking For

• Experience in scheduling, planning, or logistics coordination
• Strong analytical and organisational skills
• Excellent IT and communication skills
• Customer-focused and solutions-driven approach
• Ability to work under pressure and manage priorities effectively
• Full UK Driving Licence

What's In It For You?

• Competitive salary dependent on experience
• Hybrid working
• Monday to Friday working pattern (40 hours per week)
• 23 days holiday plus bank holidays
• Buy/Sell Holiday Scheme
• Free onsite parking
• Online GP for you and your family
• phsPerks employee discount platform
• Career development and accredited ILM training
• Enhanced wellbeing, pension, life assurance, cycle-to-work scheme and more

Why PHS?

At PHS Hygiene, you'll be part of a supportive and forward-thinking team where your ideas matter. You'll have the opportunity to improve operational performance, influence best practice, and help deliver exceptional service to over 120,000 customers across the UK, Ireland and Spain.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.