Planner/ Administrator

Pertemps Newcastle; Essex; Hybrid; GBP 22,000 - 25,000; Full time

Job summary

Essex & Suffolk Water in Chelmsford is seeking an organised Planner/Administrator for a 3-month temporary contract. You will schedule field activities, coordinate resources and support a fast-paced, reactive team to keep networks operating safely and efficiently.

This hybrid role offers Monday–Friday work with 3 days from home, paying £16.30 per hour. Experience in street works or utilities is beneficial.

Qualifications

• Experience in scheduling and coordinating field work.
• Ability to work under deadlines in a busy, reactive environment.
• Strong communication and customer service skills.

Responsibilities

• Manage daily workloads and allocate resources to meet regulatory requirements and service levels.
• React quickly to in-day changes and urgent tasks with sound judgement.
• Monitor systems and reflect field activity and resource availability accurately.
• Develop technical awareness of field activities and delivery requirements.
• Plan work in line with street works legislation and required timescales for notices.
• Coordinate with local authorities and service teams across regions.
• Prioritise workloads and manage multiple demands in a reactive environment.
• Liaise with customers and colleagues professionally to maintain relationships.

Skills

Scheduling

Coordination

Attention to detail

Customer service

Job description

Planner/ Administrator

3-Month Temporary Contract
£16.30 per hour
Monday-Friday
Essex & Suffolk Water - Chelmsford
Hybrid - 3 days working from home

We are currently looking for an organised and proactive Planner to join our client's team on a 3-month temporary contract. This is a fantastic opportunity for someone with experience in scheduling, coordination and working in a fast-paced, reactive environment.

As a Planner, you will be responsible for the effective scheduling and coordination of field activities, ensuring our Technicians and Operatives have the right resources and information to maintain the water and sewerage networks.

You will play an important role in ensuring work is completed efficiently, safely and in line with regulatory requirements and agreed service levels, while helping us deliver an excellent service to our customers.

Key Responsibilities

• Manage daily workloads using corporate systems, balancing tasks and available resources to ensure activities are delivered within regulatory requirements and agreed service levels.
• React quickly to in-day changes and urgent tasks, using your judgement and experience to determine the best course of action.
• Monitor and maintain corporate systems, ensuring they accurately reflect field activity and resource availability.
• Develop a strong technical awareness of field activities and understand what is required to deliver work successfully.
• Plan work in accordance with street works legislation, including the New Roads and Street Works Act.
• Serve notices to local authorities within the required timescales.
• Support colleagues and planning teams across different regions when required.
• Manage multiple demands effectively and prioritise workloads in a reactive environment.
• Liaise with customers and colleagues professionally, building and maintaining excellent working relationships.

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Confident managing competing priorities and changing demands.
• Experienced in scheduling work and coordinating resources.
• Comfortable working to deadlines in a busy, reactive environment.
• A confident communicator with strong customer service skills.
• Able to use their own initiative and make sound decisions under pressure.
• Ideally experienced within utilities, water, highways, street works or a similar operational environment.
• Knowledgeable of street works legislation and regulatory requirements is desirable.

If you are an organised, customer-focused Planner who enjoys coordinating people and resources in a busy operational environment, we would love to hear from you.