Planner

Arena One GmbH; Hounslow; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

On-Site role

Refer a Friend scheme

Free meals on-site

In-house training opportunities

Career development opportunities

Job summary

DO & CO is seeking a detail‑oriented operations professional for our luxury airline catering unit. You will work with culinary teams, maintain ERP data, and translate menus into accurate galley and BOM plans to support exceptional service.

Responsibilities include updating recipes, pricing, and planning data in Navision or similar ERP systems; generating operational reports; and helping the team improve processes while maintaining a strong team culture.

Qualifications

• Passion for high-end cuisine and service excellence.
• Clear communicator with strong written and verbal English.
• Experience using Navision or ERP systems in hospitality or events.
• Detail-oriented with precise record keeping.

Responsibilities

• Break down dishes into components for recipe input.
• Maintain and update ERP systems, recipes, pricing and galley plans data.
• Create delivery plans (menus) and galley plans (packing plans) into the system.
• Calculate and review BOM.
• Produce operational reports as requested.
• Support continuous improvement and data collection processes.

Skills

Attention to detail

Excel skills

English communication

ERP experience

Teamwork

Adaptability

Tools

Navision

ERP systems

Microsoft Excel

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Working with culinary teams to break down dishes into various components for recipe input.
• Maintaining and updating ERP systems and other internal systems, reviewing, inputting, and updating recipes, pricing, and galley plans data.
• Collect dish weights after menu presentation.
• Create delivery plans (menus) and galley plans (packing plans) into the system.
• Calculate and review (Bill of Materials) BOM.
• Solve operations/productions related issues.
• Assisting in producing operational reports as requested.
• Forward, strategic thinking leader always looking to exceed targets and expectations, create new ways of working and improve processes for the way in which data is collected across the business, whilst maintaining the collectiveness of the team and culture of DO & CO.
• Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders.
• Taking responsibility for all your actions, support your team, and celebrate successes as a family.

Qualifications

• Passion for high-end cuisine, love for food and motivation to deliver exceptional service
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• The ability to be a positive change champion for DO & CO, self-motivated and resilient to a changing environment
• Meticulous attention to detail and precise record keeping skills
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Experience in using Navision or similar ERP systems across multiple industries including high-end food retailers, hospitality, or events.
• Highly proficient in Microsoft Excel and working experience of producing reports
• Flexibility in regards to your work availability is essential, as the Operation run7 days a week, including evenings, weekends and public holidays.

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• On-Site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status