Planned Care Service Manager - Lead & Improve Outcomes

Enherts Tr; Stevenage; Remote; GBP 58,000 - 65,000; Full time

Job summary

East and North Hertfordshire NHS Trust is seeking a Service Manager for the Planned Care Division at The Lister Hospital, Stevenage. The role involves leading by example, driving service improvement, and ensuring compliance with clinical and contractual standards.

The post requires a professional qualification and significant NHS management experience, with the ability to engage with diverse stakeholders and manage teams across sites.

Qualifications

• University degree or equivalent experience.
• Evidence of ongoing professional development.
• Experience in staff management and NHS settings.
• Experience managing waiting lists and NHS standards.

Responsibilities

• Oversee day-to-day service management issues and liaise with departments.
• Deputise for Head of Operations as required.
• Promote service and manage stakeholder relations with other managers.
• Plan and oversee service improvement to meet Elective Recovery targets.

Skills

Leadership

Communication

Problem solving

Teamwork

Time management

Education

University Degree

Continuing development

Tools

PAS

MS Excel

MS Office

Job description

East and North Hertfordshire NHS Trust is seeking a Service Manager for the Planned Care Division at The Lister Hospital, Stevenage. The role involves leading by example, driving service improvement, and ensuring compliance with clinical and contractual standards.

The post requires a professional qualification and significant NHS management experience, with the ability to engage with diverse stakeholders and manage teams across sites.