Place Business Support

NHS Greater Manchester Integrated Care; Manchester; On-site; GBP 28,000 - 38,000; Full time

Job summary

NHS Greater Manchester Integrated Care is seeking a capable personal assistant to support Programme Managers, Transformation Leads, and Senior Managers. The role requires discretion, strong organisation, and the ability to work with minimal supervision to keep complex governance processes on track.

You will manage confidential information, coordinate diaries across multiple stakeholders, prepare agendas and minutes for meetings, and help with reports and presentations using the Microsoft Office

Qualifications

• Years of experience in similar roles.
• Evidence of ability to work at pace.

Responsibilities

• Provide confidential Personal Assistant (PA) services.
• Coordinate projects, track milestones, and support implementation.
• Manage electronic diaries across multiple parties and senior staff.
• Attend meetings, prepare agendas, take minutes, and manage follow-up actions.
• Draft simple reports and presentations using Microsoft Office.
• Organise engagement events, workshops, and training sessions (venue, catering, equipment).
• Collaborate with colleagues to ensure administrative continuity.

Skills

Experience in similar role

Work at pace

Tools

Microsoft Office

Job description

The postholder is a core member of a place team within NHS Greater Manchester, responsible for providing specialist secretarial, high-quality administrative, and project support to Programme Managers, Transformation Leads, or Senior Managers.

This critical role ensures the smooth running of complex business and governance functions, requiring the postholder to operate with a degree of autonomy and sound judgement in managing their own workload, coordinating strategic activities, maintaining confidential information, and supporting the successful delivery of strategic objectives across the Integrated Care System.

Main duties of the job

• Provide comprehensive and confidential Personal Assistant (PA) services,
• Support the delivery of projects, transformation initiatives, or service workstreams by coordinating team activity, preparing status updates, tracking milestones, monitoring progress on actions, and assisting with successful implementation.
• Manage and prioritise electronic diaries, including arranging and changing appointments, coordinating diaries across multiple parties, balancing conflicting demands, and ensuring the senior manager is appropriately prepared.
• Support and attend statutory and operational business meetings that may be public meetings (e.g. Provider Collaborative Board, Locality Board, Committee level meetings) by preparing agendas, collating sensitive papers, taking formal minutes, and managing follow-up action logs.
• Draft simple reports, routine correspondence, and presentations using the full Microsoft Office suite
• Co-ordinate and organise the logistical arrangements for engagement events, consultation activities, workshops, seminars, and training sessions, including venue management, catering, and equipment.
• Work collaboratively with colleagues, ensuring administrative continuity and providing necessary cross-cover for other business support staff.

About us

NHS Greater Manchester (NHS GM) is the Integrated Care Board for Greater Manchester and is responsible for making decisions about health services across Greater Manchester and in the ten boroughs and cities.

The creation of NHS Greater Manchester, and our new statutoryGreater Manchester Integrated Care Partnership (Greater Manchester ICP)on 1st July 2022 gives health and care partners the opportunity to accelerate the journey to improve our population's health and wellbeing we have been on for the last five years and so play our part in delivering the city region's vision.

This involves working closely with all partners and communities who can contribute to improving health and tackling inequalities.

The outcome will be a city region where everyone has a fair opportunity to live a good life; has improved health and wellbeing; experiences high-quality are and support where and when they need it and where we all work together to make a difference now and for the future.

Job responsibilities

Please see attached job description and person specification for further details about the role and the responsibilities.

Person Specification

• years experience in similar role
• evidence of ability to work at pace