Pizza Restaurant Front of House Catering Assistant

Silverstone Medical Services; Silverstone; On-site; GBP 12,000 - 21,000; Full time

Job summary

Silverstone is seeking hospitality staff to support the in-house pizza restaurant, bar and catering operations across the venue. You will work with restaurant supervisors and FOH teams to deliver high-quality service in a bustling environment.

Candidates should have catering experience, excellent communication, and a smart appearance. A full UK driving licence is desirable; knowledge of COSHH/HACCP is a plus.

Qualifications

• Experience in catering environments.
• Customer-facing experience essential.
• Knowledge of food handling, COSHH and HACCP desirable.

Responsibilities

• Assist the food & beverage team to keep restaurant areas clean and tidy.
• Help rotate stock to reduce wastage and ensure in-date products.
• Set up and derig restaurant areas for operations.
• Process food and drink orders and customer payments using till.
• Serve food and beverages to tables with high service standards.
• Maintain high standards of service as per company processes.
• Assist with beverage preparation and service at the restaurant bar.
• Answer customer queries in a professional, courteous manner.
• Adhere to hygiene, safety and food safety laws.

Skills

Customer service

Communication skills

Personal presentation

Catering experience

Customer facing

Driving licence

Food handling knowledge

COSHH/HACCP knowledge

Flexible hours

Bar/Barista experience

Job description

We cater for anything from tea and coffee for five to hospitality functions for 1,000, conference and events business and the BRDC clubhouse – 52 weeks per year, seven days a week, delivering over 30,000+ business lunches a year!

Our new Karting Track will boast a new in house operated pizza restaurant and bar, open to karters, public as well as offering a delivery service across the venue.

Wherever possible, we source local ingredients and cooking in house from scratch. Our team is looking for staff to join our 45 full-time Chefs, Managers, Supervisors and front of house staff, along with our pool of over 50 part-time colleagues who love food and the energy of meticulous preparation in a safe, happy and bustling environment of a world-class venue.

This is an integral role which works across all departments and external suppliers to ensure the success of Silverstone Circuit enabling us to become a nationally recognised, family focused leisure destination with motor sport at its heart

Key Relationships

• Restaurant Supervisors and Manager
• Kitchen Staff
• Customers
• and relevant SCL departments.

Key Responsibilities

• To assist the food & beverage team in ensuring restaurant areas are clean and tidy before, during and after each shift.
• To assist the Restaurant Supervisor in ensuring all stock is in date and rotated appropriately to reduce wastage.
• Set and derig restaurant areas in preparation for operational days.
• Use of till system to process food & drink orders and customer payments.
• Service of food and beverages to tables.
• Ensure high standards of food & beverage service are followed and always maintained in accordance with company processes.
• Preparation and service of hot & cold beverages through the restaurant bar.
• To assist customers with queries in a professional, courteous and friendly manner.

Team Standards & Responsibilities

• To adhere to rules and best practice of Hygiene, Health and Safety at all times to ensure full compliance with all relevant current legislation.
• To maintain a clean and tidy workplace at all times in compliance with current Food Safety Laws.
• Work with the Catering Managers to build a culture of teamwork with chefs and FOH personnel, ensuring that all catering areas run smoothly.
• Promote excellent customer service.
• Participate in staff training as required.
• Be willing to assist with other areas of the catering / FOH karting operation when required.
• Follow cash handling procedures accurately and as instructed by management.
• Help the team to achieve sales targets.
• Be willing to assist with other areas of the catering operation when required.

Skills, Knowledge and Expertise

• Excellent customer and client awareness at all times.
• Confident individual with good communication skills.
• The highest standard of personal presentation.
• Experience within a catering environment.
• Experience of working in a customer facing environment.
• Full clean UK driving licence.
• Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.
• Flexible approach to working hours.
• Bar and or Barista experience desirable with in a Quick service restaurant operation
• To have relevant sector experience within a QSR / Pizza restaurant environment.

Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.

About Silverstone

We’re Silverstone, the UK’s leading motorsport venue for over 60 years. You probably know us as the hosts of world-class events, such as the Formula 1 British Grand Prix, MotoGP and Silverstone Festival.

As a true, one-of-a-kind destination, we make people feel the thrill on and beyond the track. From unforgettable business experiences at our International Conference & Exhibition Centre, to unique getaways and iconic trackside views at Escapade - we work hard to ensure each and every one of our visitors can see our personality, touch our legacy and hear our heartbeat around every single corner. And we want you to be a part of it.