Pilotage Support Officer

Port Of London Authority; Gravesend; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Medical cash plan

Pension

Wellbeing resources

Gym discounts

Cycle to work

Car scheme

Rewards portal

Job summary

Port of London Authority in Gravesend is seeking a Pilotage Support Officer to assist the Marine Pilotage Manager (MPM) and Deputy Marine Pilotage Manager (DMPM). You will deliver reports, monitor pilot levels, manage compliance documents and support recruitment and training initiatives, including ship simulator operations in coordination with VTS and IT teams.

This role requires strong numeracy, IT and data analysis skills, excellent presentation and interpersonal abilities, and a proactive,

Qualifications

• High level of numeracy with IT and data analysis skills.
• Excellent presentation and communication abilities.
• Strong interpersonal skills and liaison with training suppliers.
• Ability to discuss Health & Safety matters.
• Ability to create and maintain accurate records.
• Proactive and adaptable in a dynamic environment.

Responsibilities

• Provide general support to the MPM/DMPM and assist Pilotage operations.
• Create and present detailed pilotage reports to MPM and DMPM.
• Monitor Pilot levels and report concerns.
• Maintain pilotage compliance documentation register.
• Develop risk assessments and method statements.
• Coordinate with VTS, Navigation Systems and IT for seamless operations.
• Operate ship simulator to support Pilot and PEC training.
• Assist with recruitment and training campaigns, including PEC training delivery.
• Attend operational meetings and communicate with stakeholders.

Skills

Numeracy

Data analysis

IT literacy

Presentation skills

Interpersonal skills

Training matrices

Health & safety

Record keeping

Problem solving

Adaptability

Tools

MS Office

Marine software

Job description

The role: The Port of London Authority is the statutory harbour authority for the tidal Thames and responsible for the UK's biggest port - 95 miles of the River Thames from the Estuary to Teddington Lock in West London. We work to keep river users safe, protect and enhance the environment and promote the use of the river for trade and travel.,

• Work in conjunction with the other PSOs to provide general support to the Marine Pilotage Manager (MPM), Deputy Marine Pilotage Manager (DMPM) with assistance provided by the Assistant Pilotage Support Officer.
• Create and present detailed reports to the MPM & DMPM on all Pilotage data.
• Monitor Pilot levels and report to the MPM and/or DMPM any concerns.
• Create, maintain, and review the Pilotage compliance documentation register.
• Create and review risk assessments and method statements.
• Reporting to DMPM who in turn reports to the MPM or direct to the Chief Harbour Master (main board member) in the absence of the MPM.
• Any other duties required by Management for the efficient and safe running of the department.
• To maintain good and effective communications with internal colleagues and external suppliers alike.
• Attend operational meetings.
• Deliver Pilotage presentations to stakeholders.
• Works in close conjunction with VTS, Navigation Systems and the IT Department to ensure a seamless Pilotage operation and to ensure optimal use of PLA central systems.
• Operating the ship simulator to assist with the delivery of Pilot and PEC simulator training on a regular basis
• Support the Deputy Marine Pilotage Manager with the implementation of Pilot recruitment and training through the planning and execution of recruitment campaigns, Trainee Pilot interviews, Pilot class progression training, PEC training delivery and Ship simulator management.

The above list of duties is not exhaustive and exclusive and the post-holder will undertake any other duties as required commensurate with the role and responsibilities of the post.

Requirements

• High level of numeracy, competency in IT applications (MS Office and other marine software), data processing and analytical skills ideally gained in a Port or Marine environment to produce statistical and performance analysis, agree Pilot payroll variables, and deliver management reports.
• Presentation skills which are key to the communication, working relationship and engagement with the team and other stakeholders.
• Excellent interpersonal skills to communicate with a variety of colleagues and external service providers.
• Knowledge of training matrices and confidence in communicating with training suppliers.
• Ability to discuss and investigate Health & Safety matters.
• Ability to create and maintain accurate records.
• Proactive, innovative approach to working smarter and identifying efficiencies.
• Demonstrates adaptability, problem-solving skills, and the ability to work effectively in a dynamic operational environment.

Desirable

• Experience of Pilot navigation software beneficial.
• Previous experience of using or operating a Ship manoeuvring simulator would be beneficial but training will be given.
• An understanding of the overall makeup of the business end to end, its drivers, systems, and internal/external influences.
• Comprehensive knowledge of Pilotage legislation and best practices is beneficial, including knowledge and experience of Risk Assessment and Method Statement creation and review.,
• Equivalent experience within a similar function or port environment.

We are the UK's biggest port, central to the country's economy and ambitions for growth. We connect the UK to the world, but we are much more than a conventional port.

We are driven by our purpose to protect and improve the 95 mile stretch of the River Thames which is tidal - from Teddington Lock on the border of Surrey, through the heart of London, Kent, Essex and out to the North Sea.

About Port of London Authority

About Port of London Authority A thriving tidal Thames and home to the UK's number one port. We are driven by our purpose to protect and improve the 95 mile stretch of the River Thames which is tidal - from Teddington Lock on the border of Surrey, through the heart of London, Kent, Essex and out to the North Sea. Founded in 1909 Harbour Masters · London River House, DA12 2BG

In return, we offer a competitive benefits package:

• 28 days annual leave (plus Bank Holidays)
• Medical Cash Plan (Westfield Health)
• Generous pension - up to 14% employer contribution
• Employee Assistance Programme and access to Wellbeing Resources
• Discounted gym memberships and cycle to work scheme
• Salary sacrifice car scheme (Tusker Cars)
• Reward and recognition portal, with access to a range of discounts