Pier & Foreshore Operations Leader

South End City Council; Southend-on-Sea; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working

Training & development

Job summary

Southend on Sea City Council is seeking a Pier & Foreshore Manager to lead the day-to-day operation of Southend Pier, the Pier Railway and foreshore services, ensuring safety and excellent customer experience.

You will develop and lead the Pier and Foreshore teams, manage resources and budgets, respond to incidents, and work with partners to deliver high standards across harbour, marine and railway operations.

Qualifications

• Experience leading operations in a visitor, marine, or public-facing environment.
• Strong leadership, communication and decision-making skills to manage incidents and priorities.
• Willingness to undertake specialist training including railway and marine competencies.

Responsibilities

• Lead safe, efficient day-to-day operation of Southend Pier, Pier Railway and foreshore services.
• Develop and lead operational teams, staffing, rotas, training and wellbeing.
• Oversee harbour authority, moorings, navigation aids and waterfront activities.
• Respond as manager on duty to incidents and changing priorities.

Job description

Southend on Sea City Council is seeking a Pier & Foreshore Manager to lead the day-to-day operation of Southend Pier, the Pier Railway and foreshore services, ensuring safety and excellent customer experience.

You will develop and lead the Pier and Foreshore teams, manage resources and budgets, respond to incidents, and work with partners to deliver high standards across harbour, marine and railway operations.