Pier & Foreshore Operations Supervisor

South End City Council; Southend-on-Sea; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working

Training and development opportunities

Job summary

Southend on Sea City Council is seeking a Pier & Foreshore Duty Officer to supervise daily operations across the Pier and foreshore, ensuring safe and memorable experiences for residents and visitors. This full-time, permanent role involves coordinating staff, resources and responding to incidents as part of a busy coastal site.

The role requires driving a Council vehicle, operating the Pier Railway (training provided) and maintaining records.

Qualifications

• Experience in a customer-facing operational environment.
• Experience supervising day-to-day activities of operational teams.
• Strong understanding of health and safety requirements and risk assessments.
• Ability to respond to incidents and changing priorities under pressure.
• Excellent communication and customer service skills.
• Ability to coordinate operational activities and maintain records.

Responsibilities

• Provide day-to-day operational supervision across Southend Pier and foreshore.
• Coordinate activities of operational and seasonal staff and allocate resources.
• Carry out patrols, inspections and maintain high safety standards.
• Support the operation of the Southend Pier Railway and related activities.
• Maintain compliance records and assist with events and emergencies.

Skills

Customer service

Supervising staff

Health & safety

Incident response

Communication

Organisation

Job description

Southend on Sea City Council is seeking a Pier & Foreshore Duty Officer to supervise daily operations across the Pier and foreshore, ensuring safe and memorable experiences for residents and visitors. This full-time, permanent role involves coordinating staff, resources and responding to incidents as part of a busy coastal site.

The role requires driving a Council vehicle, operating the Pier Railway (training provided) and maintaining records.