Picker

ENGINEERINGUK; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the retail sector seeks a dedicated individual to join their team, responsible for ensuring excellent customer service and efficient goods management. The role involves various tasks such as picking deliveries, managing stock levels, and serving customers. Candidates should have a proactive attitude and a passion for delivering outstanding service.

Benefits

Colleague discount card

Health and Wellbeing support

Retirement savings plan

Comprehensive holiday package

Qualifications

• Positive attitude and comfort working towards specific pick rates.
• Passion for customer service and willingness to go above and beyond.
• Punctuality and proper presentation.

Responsibilities

• Accurately picking and dispatching goods using a handheld terminal.
• Checking product quality and ensuring secure packaging for delivery.
• Providing high-standard customer service by processing deliveries efficiently.

Skills

Customer Service

Proactive Attitude

Reliability

Job description

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What's in it for you

At Booker, along with being a great place to work and offering opportunities for career progression, we also provide a comprehensive benefits package:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months of service, a Tesco colleague discount card with 10% off, increasing to 15%, at Tesco for four days after each pay day, thirteen times a year. Additionally, 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
• Free eye tests when spending £50 or more, with 30% off glasses, prescription sunglasses, and contact lenses on the same spend.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals website offering savings on everyday purchases, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
• Retirement savings plan (pension) — save up to 5%, with Booker matching your contributions.
• Life Assurance — cover for death in service up to three times your annual pay.
• Health and Wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

About the role

You will be responsible for exceeding customer expectations across various store areas, ensuring no two days are the same. Tasks may include filling shelves, serving at the tills, managing stock levels, or picking deliveries. Your efforts will ensure customers receive everything they need quickly and efficiently.

We seek someone with a proactive attitude, passionate about delivering excellent customer service, and willing to go the extra mile.

Responsibilities

• Accurately picking and dispatching goods using a handheld terminal, and reporting any discrepancies to the manager.
• Checking product quality, shelf life, and ensuring packaging is secure for delivery.
• Providing high-standard customer service by processing deliveries efficiently and meeting targets.
• Polite communication with delivery staff and appropriate responses to queries and complaints, escalating complex issues as needed.

Requirements

• A positive attitude and comfort working towards specific pick rates.
• A passion for customer service and willingness to go above and beyond for customers.
• Punctuality, proper presentation, and reliability.

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