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A leading company in the UK is seeking a Social Network Role candidate who excels in communication and customer service. The role involves assisting customers in-store and through a click-and-collect service, requiring flexibility and the ability to handle various products. Join a diverse team that values your contributions and offers numerous benefits, including a competitive salary and wellness programs.
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You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face-to-face and over the phone. Efficiency and safety are vital, but your main focus will be the customer, supporting their ideas on the shop floor or working within a one-hour click and collect service.
What we need:
You’re an organized and analytical thinker who knows how to prioritize your time and keep things simple. We provide courier, click-and-collect, and home delivery services, with products ranging from tins of paint to bags of compost or hot tubs, so you should be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You should be happy to expand your skills by using new technology and learning new ways of working. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is also required.
What's in it for you?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that support our colleagues and allies, helping us to keep diversity and inclusion at the heart of our business.
We recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits. These include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more. We also provide generous breaks to ensure you’re refreshed and able to perform at your best.
To support you during the application or interview process, please contact us for any recruitment adjustments.