Phone Shop Specialist - Customer-First Mobile Solutions

Tesco Retail; Uttoxeter; On-site; GBP 1,887,000 - 2,062,000; Full time

Job summary

Tesco Phone Shop Colleague role in our stores focuses on delivering friendly, knowledgeable service to customers buying mobile products and services. You will help customers choose products, set up contracts, and handle a range of tech questions, while supporting overall store performance.

We offer a welcoming team, flexible hours, and a commitment to inclusive service. Expect opportunities to grow within Tesco while delivering great customer experiences in-store.

Qualifications

• Customer service experience
• Team player with flexible availability
• Ability to adapt to store environments

Responsibilities

• Provide friendly, natural service to customers in the Phone Shop.
• Assist customers with choosing mobile products and services.
• Complete phone and contract setups and support tech queries.
• Contribute to great service, sales and store performance.

Skills

Customer service

Teamwork

Flexibility

Job description

Tesco Phone Shop Colleague role in our stores focuses on delivering friendly, knowledgeable service to customers buying mobile products and services. You will help customers choose products, set up contracts, and handle a range of tech questions, while supporting overall store performance.

We offer a welcoming team, flexible hours, and a commitment to inclusive service. Expect opportunities to grow within Tesco while delivering great customer experiences in-store.