Phone-Based Mental Health Crisis Triage Specialist

Pennine Care NHS Foundation Trust; Greater Manchester; Vor Ort; GBP 23.000 - 27.000; Vollzeit

Zusammenfassung

Pennine Care NHS Foundation Trust in Greater Manchester is recruiting Mental Health First Responders to work over the telephone with people in crisis, across all ages. You will perform initial assessment and triage, provide information, signposting and advice as part of a multidisciplinary team.

You will support callers and carers to cope with mental health challenges, seek clinical advice when needed, and document care plans while using IT systems and maintaining compassionate, respectful

Aufgaben

• Mental state assessments
• Risk assessments
• Case formulation
• Range of recovery focused interventions
• Validation and de-escalation of crisis
• Provide complex and sensitive information to stakeholders
• Contribute to safe day-to-day operations of the service managing clinical enquiries
• Provide high-quality written and verbal communication in line with local guidance
• Role model empathy, respect, compassion and hope in communications

Jobbeschreibung

Pennine Care NHS Foundation Trust in Greater Manchester is recruiting Mental Health First Responders to work over the telephone with people in crisis, across all ages. You will perform initial assessment and triage, provide information, signposting and advice as part of a multidisciplinary team.

You will support callers and carers to cope with mental health challenges, seek clinical advice when needed, and document care plans while using IT systems and maintaining compassionate, respectful