Phlebotomy Supervisor

The Shrewsbury and Telford Hospital NHS Trust; Telford, Shrewsbury, Basingstoke and Deane; On-site; GBP 26,000 - 27,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust invites applications for a Supervising Phlebotomist to join the Phlebotomy Team. The role covers The Princess Royal Hospital, The Royal Shrewsbury Hospital, Whitchurch Community Hospital and the CDC in Hollinswood, with cross-site travel as required.

Key duties include venepuncture of adults and children, sample labelling, data entry, and supporting rota planning.

Qualifications

• Experience as a Supervisor Phlebotomist.
• Excellent communication and data recording skills.
• Willingness to travel between sites.
• Ability to work across wards, clinics and community sites.

Responsibilities

• Collect blood samples by venepuncture in various locations.
• Record and label samples per SOPs.
• Enter relevant statistics into databases.
• Deliver samples via hospital transport systems.
• Assist with rota planning and supervise junior staff.
• Maintain clean and safe working environment.

Skills

Supervisory phlebotomy experience

Excellent communication

Data recording accuracy

Travel to multiple sites

Education

GCSEs in Math and English

NVQ Level 2 or equivalent

First Aid certificate

ECDL or equivalent

Phlebotomy Competence certificate

Job description

Main area Phlebotomy Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (This is a cross site working post to include The Royal Shrewsbury Hospital, Whitchurch Community Hospital, The Princess Royal Hospital and the Community Diagnostics Centre) Job ref 223-PSU-611-A

Site The Princess Royal hospital Town Telford Salary £25,760 - £27,476 per annum/pro rata Salary period Yearly Closing 15/10/2026 23:59

Job overview

Please note this role is not eligible for visa sponsorship

An opportunity has arisen for an experienced and enthusiastic individual to join our Phlebotomy Team at The Princess Royal Hospital, Telford, The Royal Shrewsbury Hospital in Shrewsbury, Whitchurch Community Hospital Whitchurch and the new Clinical Diagnostics Centre based at Hollinswood house Telford. Working on Wards, Outpatients and in the Community Diagnosic Centre, Stafford Park. Main base is Telford.

We are advertising for 1 x 37.5 hour post working 37.5 hours over 7 days at any of the phlebotomy locations. This is a cross site post when there is an operational need to travel to an alternative site. Monday-Friday 5 days 08:00-12:00 or 13:00 - 17:00 between phlebotomy operating hours. Following a rotational Rota for weekends and bank holidays. Phlebotomy operating hours currently are: 08:00-17:00 Monday-Friday, 08:00-12:00 noon Saturday's, Sunday's and bank holidays. These hours are currently under review and could be subject to change in the future.

The successful candidate must have experience as a Supervisor Phlebotomist, should have excellent communication skills, be able to work under pressure with the ability to record data accurately, have an approachable nature and the ability to fulfil the travel requirements. Previous experience working as a supervisor is essential.

Shifts will vary according to service needs so flexibility is essential.

Main duties of the job

The successful applicants will be part of a team that provides a phlebotomy service to The Shrewsbury and Telford Hospital NHS Trust.

Duties will include -

• Collection of blood samples by venepuncture from adults and paeds in Community Diagnostic Centre, wards, and outpatients
• Collection of blood samples by venepuncture from children age 12 months to 18 years.
• Recording and labelling of samples in accordance to SOP’s.
• Collection of relevant statistics and entering into relevant databases.
• Delivery of samples to the laboratory by hand, via the hospital vacuum air tube system, by portering staff and transport systems
• Understand and apply health and safety, clinical risk management and quality control responsibilities, as these relate to the performance of your duties.
• Maintain a clean and tidy working environment.
• Midday, morning, or afternoon shifts- including weekends and Bank/Public holidays are allocated on a rota basis across the whole team.
• There is occasional expectation to cover periods of absence by other members of the team.
• Through appraisal and liaison with the phlebotomy trainers, continually maintain and update skills, maintaining a personal record of achievement.
• Organising Rotas for all shift patterns for wards, outpatients and community.
• Supervising phlebotomists /booking team/volunteers
• Updating statistics

Working for our organisation

At present we have 46 Phlebotomists working across 4 sites. We provide a safe booking appointment system at The Princess Royal Hospital, Telford (PRH), The Royal Shrewsbury Hospital (RSH) Community Diagnostics Centre(CDC) and Whitchurch Community Hospital.

We cover inpatients (PRH/RSH only) and outpatients at all 4 sites, providing a service for both GP's and consultants.

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Education

• Evidence of a good level of general education including GCSE’s In Math’s and English grades 9 - 4 (or equivalent).
• NVQ Level 2 or equivalent experience
• First Aid certificate
• ECDL or equivalent
• Phlebotomy Competence certificate

Skills

• Ability to pay close attention to detail
• NVQ Level 2 or equivalent experience
• Experience of working as a phlebotomist
• Paediatric venepuncture experience
• Good written and verbal skills
• Good level of interpersonal skills with all age groups

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

If you require the application form in an alternative format, please call the Recruitment Team on 01743 492402 or email us at [e-mail]

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Name Heidi Van Duivenbooden Job title Phlebotomy Service Manager Email address [e-mail] Telephone number 01743 261000 Additional information

To call directly please call 01743 261000 Ext 5807

If you have problems applying, contact

Address The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
Telephone [phone]