Phlebotomist – Cambridge Clinic: Patient Care & Growth

Randox Laboratories; Cambridge; Sur place; GBP 19 000 - 20 000; Plein temps

Résumé du poste

Randox Laboratories in Cambridge is seeking a Phlebotomist to join our clinic at the John Lewis store. You will perform blood collection for private and corporate clients and ensure a first‑class service from entry to exit.

The role is full‑time, permanent, 40 hours per week, with some evenings and weekends. Applicants must have healthcare or customer service experience, be IT‑literate and eligible to work in the UK without visa sponsorship.

Qualifications

• Previous experience in healthcare or customer service environment.
• Confident using IT programmes.
• Flexibility with working hours, including evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Excellent communication skills.
• Currently have the right to work in the UK without visa sponsorship.

Responsabilités

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Connaissances

Communication skills

IT literacy

Customer service experience

Description du poste

Randox Laboratories in Cambridge is seeking a Phlebotomist to join our clinic at the John Lewis store. You will perform blood collection for private and corporate clients and ensure a first‑class service from entry to exit.

The role is full‑time, permanent, 40 hours per week, with some evenings and weekends. Applicants must have healthcare or customer service experience, be IT‑literate and eligible to work in the UK without visa sponsorship.