Phlebotomist

Centers Health Care; Stafford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Supervisor to lead a team of phlebotomists in Stafford. This hands-on role involves overseeing daily operations, ensuring compliance with regulations, and maintaining high levels of client satisfaction. You will be responsible for managing schedules, conducting training, and performing site visits to ensure the quality of service. If you are passionate about leadership and laboratory services, this position offers a unique opportunity to make a significant impact in a dynamic environment where your skills will be valued and developed.

Qualifications

• High school diploma required; additional education preferred.
• Minimum 3 years of laboratory experience necessary.

Responsibilities

• Oversee and manage phlebotomists across all locations.
• Ensure compliance with regulatory requirements and maintain documentation.
• Conduct site visits to ensure service quality and client satisfaction.

Skills

Phlebotomy

Team Management

Regulatory Compliance

Customer Service

Data Management

Medical Terminology

Education

High School Diploma

Additional Education

Tools

Laboratory Data Management System

Job description

Centers Laboratory of New Jersey is currently seeking a Phlebotomist Supervisor to work at our Laboratory located in Stafford, VA.

Position Summary:

The phlebotomy supervisor is a hands-on position responsible for the oversight of the phlebotomist in the field. The phlebotomy supervisor monitors the phlebotomy team responsible for performing all laboratory related duties within the physician office as per the assigned work schedule. Additionally, the phlebotomist supervisor is responsible for providing account maintenance to ensure overall client satisfaction.

Position Responsibilities:

• Directly oversees and supervises all company phlebotomists in all locations.
• Manages the scheduling and proper placement of phlebotomists on a daily basis for all locations. This includes handling all phlebotomist call outs and paid time off requests.
• Manages the payroll and all payroll related issues for phlebotomists, including reviews of submitted hours and expenses.
• Ensures compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions.
• Participates in all Quality meetings and programs.
• Screen, interview, and hire all new phlebotomy personnel as needed.
• Provide orientation, training, and competency assessments to all testing personnel.
• Performs all phlebotomy related disciplinary actions as needed.
• Perform at least 3 to 4 daily site visits to perform all of the following upon each visit:
  • Meet personally with phlebotomist(s).
  • Meet personally with clients to check on service levels and overall client satisfaction.
  • Review issues such as mistakes, test or procedural updates, policy changes, etc.
  • Perform additional training if necessary.
  • Perform disciplinary action if necessary.
  • Review all compliance related items as per company policies.
  • Document site visit and duties performed at each visit.
• Work with sales team and client services to coordinate all client related phlebotomy services and ensure high level of customer service and client retention.
• Able to perform phlebotomist job duties including but not limited to venipuncture, specimen collection, proper completion of all lab related paperwork, forms, documentation, and specimen processing.
• Familiar with tube types, test requests, and medical terminology.
• Data entry and data retrieval using the laboratory’s data management system.
• Laboratory report(s) retrieval and filing.
• Strict adherence to all company policies and procedures.
• Maintain a high level of professional responsibility and performance.
• Demonstrate the ability to be flexible, organized, and function under stressful situations.
• Perform all responsibilities independently with no direct supervision required.
• Perform all other duties as assigned.

Education and Experience:

• High school diploma or equivalent. Additional education a plus.
• At least 3 years of laboratory experience.