Phlebotomist

Welbeck; City of Westminster; On-site; GBP 21,000 - 28,000; Full time

Job summary

Welbeck is seeking a qualified phlebotomist to deliver safe, efficient blood collection with empathetic patient care. You will perform venepuncture, label and process samples accurately, and use electronic systems for records. The role requires adherence to infection prevention standards and governance procedures in a fast-paced clinical setting.

You will work as part of a multidisciplinary team, ensuring a calm, reassuring patient experience while maintaining data protection and confidentiality.

Qualifications

• Qualified phlebotomist with safe, compassionate care.
• Ability to perform venepuncture under pressure.
• Experience with electronic systems and data protection compliance.
• Strong attention to infection prevention and governance standards.

Responsibilities

• Deliver safe, high-quality, patient-centred phlebotomy and sample collection.
• Carry out venepuncture and capillary sampling in line with agreed protocols.
• Reassure and support patients throughout procedures, adapting communication as needed.
• Accurately label, process, and prepare samples for transport.
• Use clinical and laboratory systems to order, track, and manage specimens.
• Complete daily and weekly governance and quality checks.
• Maintain appropriate stock levels and report replenishment needs.
• Adhere to infection prevention, safeguarding, and information governance standards.
• Escalate incidents, concerns, or patient issues promptly and appropriately.
• Work flexibly to support service delivery and operational needs.

Skills

Phlebotomy

Venepuncture

Patient care

Communication

Infection control

Electronic records

Education

Phlebotomist qualification

Job description

About the department

Our Imaging & Diagnostics service sits at the heart of the patient journey and plays a critical role in ensuring patients receive timely, accurate, and compassionate care. Often one of the first clinical touchpoints, the department supports consultants and clinical teams by delivering high-quality diagnostic services in a calm, reassuring environment.

Working closely with clinicians, patient administration teams, and external pathology providers, the service ensures investigations are carried out safely, efficiently, and in line with the highest clinical and governance standards. Accuracy, professionalism, and patient comfort underpin everything we do.

About the role

As a Phlebotomist, you will play a key role in delivering an exceptional patient experience by providing safe, efficient, and patient-centred blood collection services. You will ensure that every patient feels informed, reassured, and cared for throughout their visit, adapting your approach to meet individual needs.

Working as part of a supportive multidisciplinary team, you will carry out venepuncture and sample collection to the highest clinical standards, ensuring specimens are correctly labelled, processed, and prepared for transport. You will manage patient interactions with professionalism and empathy, particularly when supporting anxious or vulnerable patients.

The role requires strong attention to detail, adherence to infection prevention and control standards, and accurate use of electronic systems to manage samples and records. You will also support the smooth running of the phlebotomy service by maintaining stock levels, completing governance checks, and escalating concerns appropriately.

This role is ideal for someone who thrives in a fast-paced clinical environment, takes pride in precision and quality, and is committed to delivering outstanding patient care.

Key Responsibilities

• Deliver safe, high-quality, patient-centred phlebotomy and sample collection

• Carry out venepuncture and capillary sampling in line with agreed protocols

• Reassure and support patients throughout procedures, adapting communication as needed

• Accurately label, process, and prepare samples for transport

• Use clinical and laboratory systems to order, track, and manage specimens

• Complete daily and weekly governance and quality checks

• Maintain appropriate stock levels and report replenishment needs

• Adhere to infection prevention, safeguarding, and information governance standards

• Escalate incidents, concerns, or patient issues promptly and appropriately

• Work flexibly to support service delivery and operational needs

About you

You are a qualified and competent phlebotomist with a strong commitment to delivering safe, effective, and compassionate care. You are confident performing venepuncture, work accurately under pressure, and take pride in maintaining high clinical and governance standards.

You communicate clearly and sensitively with patients and colleagues, demonstrating professionalism, empathy, and discretion at all times. Comfortable using electronic systems, you understand the importance of accurate record-keeping, confidentiality, and compliance with data protection requirements.

A reliable and proactive team player, you work well both independently and as part of a multidisciplinary team, contributing positively to service quality and patient experience.

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About Us

For more information about Welbeck please click here

Recruitment Process

For this role, the stages are listed below.

• Stage 1 - Shortlisting (based on applications)

• Stage 2 - Screening Calls

• Stage 3 - interview

Using AI

AI tools can be helpful when you’re preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.

Disclosure and Barring Service
Welbeck is committed to safeguarding and promoting the welfare of patients and expects all staff to share this commitment. All roles are subject to pre-employment checks in line with regulatory requirements, including an appropriate level of Disclosure and Barring Service (DBS) check.