Phlebotomist

Randox Laboratories Ltd; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Randox Health in Birmingham is seeking a Phlebotomist to join our clinic on a full-time, permanent basis (part-time considered). The role involves blood sampling from private and corporate clients, data entry into the PIS, and delivering excellent customer service in a high-tech diagnostic environment.

You must be Hepatitis B vaccinated or able to obtain it after interview, have the right to work in the UK for 12 months, undergo a DBS check, and be ready for a 4 on, 4 off shift pattern (7am–7pm)

Qualifications

• Take blood samples from clients with care and accuracy.
• Record data into the Patient Information Systems (PIS).
• Provide clear, empathetic customer service in a diagnostic setting.

Responsibilities

• Conduct client appointments, including blood and urine sample collection.
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS and upload documentation.
• Represent Randox Health at offsite events and appointments.
• Engage in upselling and cross-selling at the private health clinic.
• Drive sales and exceed targets.
• Assist with reception and administrative duties.
• Demonstrate high IT literacy to manage software systems.

Skills

Blood collection

Data entry

IT literacy

Customer service

Sales upselling

Tools

Patient Information Systems (PIS)

Job description

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Birmingham.

What does the Randox Health team do?

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Contract Offered: Full-time, permanent. We can also consider part time hours.

Working Hours / Shifts: 4 on 4 off shift pattern, 7am to 7pm, including some weekends.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Help with reception, front of house and other administrative duties.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.