Phase Operations Executive - Academy

Manchester City; Manchester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

26 days’ annual leave

Private healthcare

Dental cover

Health Cash Plan

Employee Assistance Programme

Company pension

Job summary

Manchester City is seeking a proactive Academy Operations Administrator to support the day-to-day phase activities with meticulous planning and coordination. You will handle fixture preparation, travel and accommodation, tournament administration, and calendar management, ensuring accurate player records in Teamworks.

You will also assist with reporting, presenting materials, and contributing to Academy events and content, collaborating with staff, players and parents in a flexible, responsive

Qualifications

• Experience in football academy or high-performance sport environments with young performers.
• Understanding of academy football guidelines such as EPPL or equivalent.
• Experience coordinating fixtures, travel, events or programmes.
• Familiarity with Teamworks or similar platforms for schedule management.
• Ability to build trusted relationships with staff, players and parents.
• Willingness to work flexible hours including domestic and international travel.

Responsibilities

• Coordinate fixture preparation, travel and accommodation logistics.
• Manage tournament administration, meeting actions and calendar updates.
• Maintain player records and reporting materials in Teamworks.
• Support academy events and content such as appearance days.

Skills

Team coordination

Event planning

Stakeholder management

Travel logistics

Administration

Communication

Tools

Teamworks

MS Office

Job description

The Role

This role sits at the heart of the Academy phase operation, keeping the day-to-day detail organised so players, coaches and families experience clear communication and dependable support. You will help ensure the phase runs smoothly behind the scenes, with high-quality administration, planning and coordination that support operational excellence and excellent service.

Your work will cover fixture preparation, travel and accommodation, tournament administration, meeting actions, calendar management and player records on Teamworks. You will also support reporting and presentation materials, helping the phase operations managers turn information into clear, useful updates, while contributing to Academy events and content such as the Men’s First Team Player Appearance Day.

Just as importantly, you will build trusted relationships across the Academy, working closely with staff, players and parents in a flexible and responsive way. This is a role for someone who enjoys varied operational work, takes pride in detail, and can adapt to changing priorities while helping the wider Academy achieve its goals.

What You’ll Bring

• Experience in a football academy or high-performance sport environment, with an understanding of the demands of working with young performers
• Understanding of academy football, including relevant guidelines such as the Elite Player Performance Plan
• Experience coordinating operational, logistical or administrative activity for fixtures, travel, events or a similar programme
• Experience using Teamworks or a similar communication and operations platform to manage player and schedule information
• Ability to build trusted working relationships with staff, players and parents and work effectively within a multidisciplinary team
• Ability to work flexibly, including irregular hours and domestic or international travel when required

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.