Phase Operations Executive - Academy

City Football Group; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

26 days annual leave

Private healthcare and dental cover

Health Cash Plan

Employee Assistance Programme with 24/

Pension and life assurance

Free on-site parking

Breakfast and lunch provided

City+ subscription

Job summary

City Football Group at the City Football Academy in Manchester is seeking a Phase Operations Executive to support day-to-day academy operations. You will coordinate fixtures, travel, player records and calendar management, ensuring clear communication and dependable support for players, coaches and families.

The role requires adapting to varied operational work with attention to detail, working hours flexibility and collaboration within a multidisciplinary team.

Qualifications

• Experience in a football academy or high-performance sport environment.
• Understanding of academy football guidelines such as the Elite Player Performance Plan.
• Experience coordinating operational, logistical or administrative activity for fixtures, travel or events.
• Experience using Teamworks or similar platform to manage player and schedule information.
• Ability to build trusted working relationships with staff, players and parents.
• Ability to work flexibly, including irregular hours and domestic or international travel when required.

Responsibilities

• Support fixture preparation, travel and accommodation, tournament administration and calendar management.
• Maintain player records and manage reporting materials for phase operations.
• Produce clear, useful updates for phase operations managers and contribute to academy events.
• Build relationships across the academy with staff, players and parents.
• Adapt to changing priorities while ensuring high-quality administration and coordination.

Skills

Football academy experience

High-performance sport

Operations coordination

Teamworks experience

Relationship building

Flexible hours travel

Tools

Teamworks

Job description

Phase Operations Executive - Academy

Location: Manchester, GB

Full Time / Part Time: Full Time

Contract Type: Permanent

Based at City Football Academy in Manchester, this permanent full-time role plays a central part in supporting the operations and administration of the Academy. You will help keep fixtures, travel, player information and wider phase activity running smoothly, enabling the team to deliver a high-quality experience for players, staff and families.

Who We Are

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way.

Within our Academy Operations and Development team, we help create the conditions for players and staff to focus on football development. Our work brings together planning, organisation and service, supporting the smooth delivery of the Academy every day.

The Role

This role sits at the heart of the Academy phase operation, keeping the day-to-day detail organised so players, coaches and families experience clear communication and dependable support. You will help ensure the phase runs smoothly behind the scenes, with high-quality administration, planning and coordination that support operational excellence and excellent service.

Your work will cover fixture preparation, travel and accommodation, tournament administration, meeting actions, calendar management and player records on Teamworks. You will also support reporting and presentation materials, helping the phase operations managers turn information into clear, useful updates, while contributing to Academy events and content such as the Men’s First Team Player Appearance Day.

Just as importantly, you will build trusted relationships across the Academy, working closely with staff, players and parents in a flexible and responsive way. This is a role for someone who enjoys varied operational work, takes pride in detail, and can adapt to changing priorities while helping the wider Academy achieve its goals.

What You’ll Bring

• Experience in a football academy or high-performance sport environment, with an understanding of the demands of working with young performers
• Understanding of academy football, including relevant guidelines such as the Elite Player Performance Plan
• Experience coordinating operational, logistical or administrative activity for fixtures, travel, events or a similar programme
• Experience using Teamworks or a similar communication and operations platform to manage player and schedule information
• Ability to build trusted working relationships with staff, players and parents and work effectively within a multidisciplinary team
• Ability to work flexibly, including irregular hours and domestic or international travel when required

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. If you require reasonable adjustments or any support throughout the process, please contact [e-mail] and we will be happy to help.

All CFG recruitment communications originate from @cityfootball.com email addresses. If you receive communications from Gmail, Outlook.com or other personal email services claiming to represent CFG, please verify with the hiring team. Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK-based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.