Pharmacy Team Manager

Bestway Healthcare; United Kingdom; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Holiday allowance

Further qualifications

Career development

Job summary

Well Pharmacy (part of Bestway Healthcare) is seeking a Pharmacy Team Manager to lead our pharmacy operations, delivering outstanding patient safety, customer service, and business growth across our community sites.

You will recruit and coach a high-performing team, ensure compliance with NHS, GPhC/PSNI standards, drive prescription growth and market share, and build trusted relationships with patients, surgeries, and healthcare professionals.

Qualifications

• Qualified pharmacy professional with leadership experience.
• Strong communication and coaching skills.
• Commercial awareness with ability to grow market share.
• Excellent organisational skills and change management.

Responsibilities

• Lead and manage all aspects of the pharmacy operation.
• Recruit, train, and develop a high-performing team.
• Drive growth in prescriptions, sales, and local market share.
• Build relationships with patients, surgeries, and healthcare professionals.
• Support the Responsible Pharmacist in safe, ethical practice.

Skills

Leadership

Team management

Communication

Coaching

Commercial awareness

Job description

Are you an inspiring leader with a passion for patient care and pharmacy excellence? We’re looking for a Pharmacy Team Manager to take charge of our pharmacy operations, leading from the front to deliver outstanding standards in patient safety, customer service, and business growth.

About the role

As a Pharmacy Team Manager, you’ll:

• Lead and manage all aspects of the pharmacy operation, ensuring compliance with NHS, GPhC/PSNI, and regulatory standards.
• Recruit, train, and develop a high-performing team who deliver exceptional patient and customer care.
• Drive growth in prescriptions, sales, profit, and local market share while maintaining professional trust and integrity.
• Build strong relationships with patients, customers, surgeries, and other healthcare professionals, becoming a trusted leader in your community.
• Support the Responsible Pharmacist in delivering safe, ethical, and effective pharmacy practice.

What we’re looking for

• A qualified pharmacy professional with proven leadership and team management experience.
• Strong communication and coaching skills to inspire and develop colleagues.
• Commercial awareness with the ability to grow market share and deliver results.
• Excellent organisational skills, with the ability to balance professional standards and business priorities.
• A proactive, solutions-focused leader who thrives on change and continuous improvement.

The Ideal Candidate

As a Pharmacy Team Manager, you will thrive on team, patient, and customer interaction, enjoy working at pace and with accuracy as well as be someone who is resilient, who enjoys constant change and challenges. You’ll be motivated by leading a team to deliver tangible and measurable results and adaptable to each day.

Understanding of Community Pharmacy is desirable but not essential, but you will need excellent communication skills, able to build and maintain great relationships with your team and practice personnel as well as good commercial and analytical skills. You’ll be effective at coaching and feedback skills as well as have good planning and organisational skills with the ability to manage conflicting priorities & allocate resources effectively.

Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.

Package Description

• Highly competitive salaries
• Generous holiday allowance including bank holidays
• Opportunity to gain further qualifications
• Superb development and career opportunities

About the Company

For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.

Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.

We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.