Pharmacy Team Administrator

Cornwall Partnership NHS Foundation Trust; Bodmin; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Compressed hours

Job summary

Cornwall Partnership NHS Foundation Trust is looking to recruit a Pharmacy Team Administrator to join our expanding pharmacy team. This is a varied role where you will work independently and with the team to provide PA support to the Chief Pharmacist and admin support to the wider pharmacy team.

You will maintain electronic databases, handle telephone and email enquiries and escalate issues as needed, contributing to patient safety and day-to-day pharmacy operations across Bodmin and local sites.

Qualifications

• GCSEs including English and Maths required.
• Typing/word processing skills (RSA III or equivalent).
• Experience in admin or office practices with self-development.
• Previous team administration and busy office experience.
• Proficient with Microsoft Excel and administrative tasks.

Responsibilities

• Provide a comprehensive administrative function to the Pharmacy Team.
• Maintain electronic databases and handle telephone and email enquiries.
• Provide admin support to the pharmacy team including a 7-day service on a rolling rota.
• Assist with FP10 prescription pads distribution as required by base.

Skills

Teamwork

Prioritisation

Creative problem solving

Interpersonal communication

Education

GCSEs including English and Maths

RSA III typing/word processing

Evidence of self-development or training in admin

Team administration experience

Experience in a busy office environment

Microsoft Excel

NVQ Level III in Business Administration

Health and Safety Training

Lone Working Procedures

Tools

Microsoft Excel

Job description

Main area Pharmacy Team Administrator Grade Band 3 Contract Permanent

• Full time
• Part time
• Flexible working
• Compressed hours

37.5 hours per week (includes weekend working as part of a rolling rota) Job ref 201-26-851

Site Bodmin Community Hospital Town Bodmin Salary £25,760 - £27,476 Per Annum/Pro Rata Salary period Yearly Closing 30/09/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

Are you an administrator with excellent communication, organisational and administrative skills, looking for a rewarding and dynamic role where you can apply your knowledge, contribute to patient safety and work as part of a multi-disciplinary team?

Cornwall Partnership NHS Foundation Trust is looking to recruit a Pharmacy Team Administrator to join our expanding pharmacy team.

This is a varied role with the successful applicant needing to work independently and within the wider pharmacy team. As a Pharmacy Team Administrator, you will be required to work alongside the team to provide PA support to the Chief Pharmacist and admin support to the wider pharmacy team. You will be responsible for maintaining electronic databases, receiving and disseminating information, dealing with telephone and email enquires coming into the department, and escalating any issues appropriately.

We welcome applications from individuals who are hardworking and motivated to optimise patient care, contribute to the maintenance of patient safety and help develop pharmacy services into the future.

Main duties of the job

Pharmacy Team Administrator based at Bodmin Community Hospital with support to other peripheral hospitals.

Responsible for providing a comprehensive administrative function to the Pharmacy Team.

Assisting with the provision of FP10 prescription pads to the county depending upon working base.

Maintaining electronic databases.

Dealing with telephone and email enquires coming into the department, and escalating any issues appropriately.

To provide admin support to the pharmacy team including 7 day service provision on a rolling rota and when required.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification, including the main responsibilities of this role, please see ‘supporting documents’.

Person specification

Education/Qualifications and Relevant Experience

• 5 GCSE passes including English and Maths
• RSA III typing/word processing or equivalent
• Evidence of self-development or training in admin or office practices
• Previous team administration experience
• Previous experience of working within a busy office environment
• Experience of using Microsoft Excel
• NVQ Level III in Business Administration
• Health and Safety Training
• Lone Working Procedures

Skills and Aptitude

• Able to work in a team and be aware of team development and efficient office working
• Able to manage and prioritise incoming and outgoing work, correspondence and emails
• Able to develop and apply creative solutions to problems
• Good interpersonal communication skills

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

Name Morwenna Williams Job title Lead Technician for Medicines Optimisation Email address [e-mail] Telephone number 01209 318057 Additional information

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.