Pharmacy Department Administrator

NHS; Truro; On-site; GBP 21,000 - 26,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust invites applications for an experienced administrator to support the Pharmacy Administration Team Lead and the Pharmacy Education & Training team. You will manage the eRoster, assist with recruitment, and help ensure smooth operation of the department.

The role requires excellent communication, confidentiality, and adaptability to changing priorities, contributing to high-quality patient care and organisational objectives.

Qualifications

• IT skills and proficiency with Microsoft Office and Excel are required.
• Strong communication skills and the ability to handle confidential information.
• Experience with rostering and workforce processes is desirable.

Responsibilities

• Provide administrative support to the Pharmacy department and Education & Training team.
• Manage the eRoster administration and support workforce processes.
• Assist with recruitment, onboarding, and service improvement projects.
• Coordinate meetings and handle confidential information with professionalism.

Skills

IT skills

Telephone manner

Attention to detail

Literate and numerate

Education

NVQ level 3 in Business Administration

GCSEs English and Mathematics (C or higher)

Tools

Microsoft Office

Excel

Job description

We are looking for an experienced, reliable, and friendly person to join our pharmacy administration team. You will be supporting the Pharmacy Administration Team Lead and the Pharmacy Education & Training team in the administrative duties required within the pharmacy team.

The post holder will be a key liaison point for the department, so good communication skills are essential. Supported by the Team Lead, you will play a pivotal role in the smooth running of the team and will manage the accurate rostering within the department, as well as supporting the recruitment and on-boarding of staff.

Pharmacy is a friendly and diverse team to work within. The team manages how medicines are used across the Trust and offers a broad range of experiences to any applicant.

This is a full-time post working 37.5 hours per week but flexible working & part-time will be considered.

For further information please contact Iain Davidson, Chief Pharmacist on 01872 252593 or email [e-mail].

Main duties of the job

To provide administrative assistance to support the effective and efficient administration of the pharmacy department and support the administrative work of the education and training pharmacy team.

The post holder will provide high-quality, confidential and proactive administrative support to the Pharmacy Leadership Team. This position will support the Pharmacy Administration Team Lead by managing the administration of the pharmacy eRoster and supporting the team lead with the smooth running of operational activities by maintaining accurate records, supporting workforce processes, and assisting with service improvement projects.

This position ensures that senior managers and clinical leads can operate effectively by managing complex schedules, coordinating meetings, and handling confidential information with the highest level of professionalism.

In addition to core administrative duties, the role requires adaptability to respond to changing priorities, problem-solving skills to manage competing demands, and a commitment to upholding the Trust's values and standards. By providing reliable and efficient support, the post holder will enable clinical and managerial teams to focus on delivering high-quality patient care and achieving organisational objectives.

About us

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

• Royal Cornwall Hospital in Truro
• St Michael's Hospital in Hayle

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Job responsibilities

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Qualifications

• IT skills, RSA Stage 2 level or equivalent.
• GCSE's C or >4 in English Language and Mathematics or equivalent.
• NVQ level 3 in Business Administration (or equivalent) or willingness to work towards.

Experience

• Experience of using a wide range of IT packages including Microsoft Office and Excel
• Experience of data entry, analysis, and report production.

Skills

• Excellent telephone manner.
• Excellent level of attention to detail.
• Literate and numerate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.