Pharmacy Support Worker - Higher Level

Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS Pension

27 days holiday + bank holidays

Career progression and training

Flexible working options

Job summary

Mid Yorkshire Hospitals NHS Teaching Trust invites applications for a Pharmacy Support Worker - Higher Level to join our Medicines Optimisation team at Pinderfields Hospital. You will work closely with ward-based clinical pharmacy staff to ensure medicines are safe, timely, and accurately documented on the electronic prescribing system.

The role requires NVQ Level 2 in Pharmacy Services (or willingness to achieve it within 12–15 months) and experience in a pharmacy setting.

Qualifications

• NVQ2 in Pharmacy Services or equivalent (This training is required of all Pharmacy support staff by the Pharmaceutical Society)
• Reasonable Standard of Education particularly in Maths, English and Science

Responsibilities

• Supporting patients directly, reviewing medicines brought to hospital, ensuring safety and accuracy for admission and discharge on the electronic prescribing system
• Ordering medication through the electronic prescribing system to prevent missed doses
• Working with pharmacy colleagues and ward staff to ensure smooth service
• Dispensing medication on the ward for discharge and counselling patients on treatments
• Transferring medication between wards to support continuity of care
• Providing support to nursing staff with medication queries and ordering needs
• Contributing to staff development by supporting training of Pharmacy Support Workers, Trainee Pharmacy Technicians, Pharmacy Technicians, and Pharmacists

Skills

Keyboard skills

Communication skills

Teamwork

Attention to detail

Education

NVQ2 in Pharmacy Services or equivalent

Tools

Electronic prescribing system

Job description

• Keyboard skills

For Further Information About This Role

Lorna Eyre, Lead Pharmacy Support Worker

Telephone: [phone]

Email: [e-mail]

About The Role

We’re excited to offer a fantastic opportunity to join the Medicines Optimisation team at Mid Yorkshire Hospitals NHS Teaching Trust as a Pharmacy Support Worker - Higher Level. In this role, you will work closely with our wardbased, clinical pharmacy team to help ensure patients receive their medications safely, efficiently and on time. You will be joining a progressive, forwardthinking Pharmacy department where innovation and teamwork are at the heart of what we do. We’re a friendly and supportive team, committed to helping you settle into the role and develop your skills for the future.

We are looking for someone who has either successfully completed an NVQ Level 2 in Pharmacy Services or is willing to work to gain this qualification within 15 months of employment. Ideally you will have experience in a pharmacy setting, either in community or hospital. We would like you to have a positive, proactive attitude and genuine passion for patient care, a strong attention to detail, excellent organisational skills, and the ability to manage a busy workload whilst working both independently and as part of a team. You will also need to be confident and have clear communication skills.

The successful applicant, unless they already hold the required NVQ2, will be required to undertake and successfully complete the NVQ Level 2 Pharmacy Services qualification (provided by Bradford College) within 12-15 months of appointment as a condition of the post.

This post is based at Pinderfields Hospital, but you may be required to work at other sites within the Trust as needed, to support service levels.

There will be regular weekend and Bank Holiday working on a rota basis.

Interviews will take place at Pinderfields Hospital.

Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker route.

If a high number of applications is received, the job listing may close earlier than stated.

Main duties

Role

• Supporting patients directlyreviewing any medicines they have brought to hospital with them, ensuring they are safe to use during admission, confirming supplies for discharge, and accurately documenting details on the electronic prescribing system.
• Maintaining safe and timely care by ordering medication through the electronic prescribing system to help prevent missed doses during a patient’s stay.
• Working collaboratively with pharmacy colleagues and ward staff at all levels to help ensure the smooth and effective running of the service.
• Dispensing medication on the ward for discharge, supporting timely patient flow, and assisting the pharmacy team with counselling patients on newly prescribed treatments.
• Transferring medication between wards when required to support continuity of care.
• Providing support to nursing staff, helping them with medication queries and ordering needs.
• Contributing to staff development by supporting the training of Pharmacy Support Workers, Pre-registration Trainee Pharmacy Technicians, Pharmacy Technicians, and Trainee and Foundation Pharmacists.

Qualifications

Essential person specification requirements

• NVQ2 in Pharmacy Services or equivalent (This training is required of all Pharmacy support staff by the Pharmaceutical Society)
• Reasonable Standard of Education particularly in Maths, English and Science

Experience

• Experience in a Pharmacy dispensary (NHS or Retail sector).
• Experience dealing with patients/customers in a busy environment.

Skills And Abilities

• Evidence of good literacy and numeracy skills
• Keyboard skills
• Physically able to perform the duties of the post e.g. work on wards throughout the hospital, access stock from high and low shelving and transport medicines between wards

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application Guidance

We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Our Benefits

• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme
• Home electronics scheme
• Cycle to work scheme - subject to eligibility criteria
• Car lease salary sacrifice scheme - subject to eligibility criteria
• Working carers support and advice, carers network and carers passport
• Flexible working options and family and carer-friendly policies
• Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support

Skilled worker sponsorship

You can find out more about skilled worker and health and care visas on our .