Pharmacy Homecare Administration Assistant

Cambridge University Hospitals; Cambridge; Remote; GBP 26,000 - 27,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust invites applications for a Band 3 Administration Assistant within the Pharmacy Homecare Administration team at Addenbrooke's Hospital, Cambridge. The role is a 9-month secondment with 37.5 hours per week and options for full-time or part-time/flexible working.

The post involves reception duties, invoice handling, and general homecare service tasks to support safe medicine supply to patients at home.

Qualifications

• GCSE level or equivalent.
• Literate and numerate.
• Basic computer literacy.
• NVQ2 Pharmaceutical Services.

Responsibilities

• Reception duties (via email and telephone).
• Invoice receiving to patient record.
• Invoice reconciliation.

Skills

Reception duties

Invoice processing

Data entry

Communication skills

Microsoft Office

Education

GCSE level or equivalent

NVQ2 Pharmaceutical Services

Basic computer literacy

Tools

Microsoft Office

Job description

Band 3

Main area Pharmacy Homecare - Administration Assistant Grade Band 3 Contract Secondment: 9 months Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) Job ref 180-B-264254

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division B Town Cambridge Salary £25,760 - £27,476 pa pro rata Salary period Yearly Closing 01/11/2026 23:59

Job overview

The Virtual Pharmacy Homecare Service have an exciting opportunity to welcome a Pharmacy Assistant into our team.

The UK Homecare Pharmacy sector is growing rapidly and our Pharmacy Homecare Team currently manage the supply of medicines directly to the homes of over 11,000 patients.

We are looking for a forward thinking, organised and motivated person to join our dynamic Pharmacy Team.

This is an exciting opportunity to work with us to meet the needs of our large, varied and highly specialised patient cohort and various clinical teams ranging from Rheumatology to Respiratory to Neurology.

You will play a key role in the provision of specialist services helping us to deliver and improve the quality of patient care.

This team facilitates maintaining the safe supply of medicines to patients homes, allowing them to stay at home and reducing visits to the hospital.

Main duties of the job

This varied role also includes carrying out general duties associated with Pharmacy Homecare Services:

• Reception duties (via email and telephone)
• Invoice receiving to patient record
• Invoice reconciliation

Homecare pharmacy/pharmacy experience is not essential as full training will be given. If you want to be part of a forward thinking team and would like more information, then please do not hesitate to contact us.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

This vacancy will close at midnight on 1st November 2026

Interviews are due to be held on 11th November 2026

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Benefits to you

• At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries.
• Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
• Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.
• We also subsidise the cost of parking on site for eligible staff.
• On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues.
• Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge.
• Just one of the ways we are working hard to support good working days at CUH.
• CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances.
• Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• Educated to GCSE level or equivalent
• Literate and numerate
• Basic computer literacy
• Equivalent homecare centered training. Where required training will be provided, and completion required in the first 12 months of employment
• NVQ2 Pharmaceutical Services

Experience

• Experience of prioritising, planning and organising own tasks
• Experience of customer service or dealing with the public
• Experience of IT packages - Microsoft Office, Excel and access Data entry
• Previous experience of working in the NHS
• Experience of dealing with difficult situations and confrontations

Knowledge

• Understanding of confidentiality and data protection
• Understanding of customer service
• Knowledge of the Trust including awareness of the Trust's priorities

Skills

• Ability to work as part of a team
• Good communication skills including telephone, email and face to face
• Ability to follow processes and procedures
• High level of ability to organise and manage own time, keeping to schedule and deadlines
• Good organisational and record keeping skills
• Ability to meet deadlines
• Ability to carry out instructions and recall
• Willing to take on/learn new skills
• Ability to show excellent attention to detail
• Ability to adapt to change
• Ability to work under pressure
• Ability to store and safeguard confidential documents / information
• Ability to work flexible and unsocial hours (e.g. on rota for weekends & bank holidays, periodically for late shifts at times of high workload)

Additional Information

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.