Pharmacy Dispenser

AVICENNA HOLDINGS LTD; Sunderland; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in community pharmacy is seeking dedicated individuals to join their team in Sunderland. This role offers the chance to enhance your pharmacy career while making a significant impact on community health. As a Dispenser, you will provide exceptional customer service, dispense medications accurately, and ensure compliance with prescriptions. The company values its employees and offers a supportive environment for professional growth. If you are passionate about pharmacy and community service, this is an exciting opportunity to grow your career and contribute to making pharmacy better for everyone.

Benefits

Competitive base salary

Clear progression structure

Further accredited training

Discounts platform for online retailers

Pension Contributions

Generous Annual Leave allowance

Cycle To Work Scheme

Colleague Pharmacy Discount

Employee assistance programme

Refer a Colleague Scheme

Qualifications

• Must have Dispensing NVQ Level 2 Qualification.
• Experience in retail or customer-focused roles is essential.

Responsibilities

• Dispense items and ensure compliance with prescriptions.
• Provide excellent customer service and support pharmacy operations.
• Clinically check prescriptions to avoid drug interactions.

Skills

Excellent communication skills

Attention to detail

Customer service

Caring manner

Education

Dispensing NVQ Level 2 Qualification

Job description

This position is based in our Hylton Castle Hub and is for the Late shift Dispenser vacancy.

Are you considering taking your Pharmacy Dispensing Qualification to the next level? Do you have the ability to build meaningful relationships with customers?

We would like to present you with the opportunity to develop your pharmacy career and make a difference in the lives of our communities, in addition to working for the UK’s fastest growing group of community pharmacies.

We are Avicenna and we are here to make Pharmacy Better!

At Avicenna, we actively make pharmacy better by having a lasting impact on the lives of our community. Providing only the best care creates a more positive impact on our patients' lives. We grow our reach to help more and we are being smarter in safety and innovation.

Better for our People

Better for our Patients

Better for our Planet

What do our Values mean? We believe pharmacy can be better for all of our people, whether that be in store, buying group or support. We are also making Avicenna a better place to work for our partners.

We are making pharmacy better for our planet by creating a sustainable business and taking responsibility for our impact on the planet. We measure our customers' happiness, and we are always looking for new ways to improve the quality of our stores and the service we provide to the local communities.

Your New Role with Avicenna:

You will ensure customer needs are met in a timely and efficient manner to enhance the success of the pharmacy by providing excellent customer service. Key responsibilities will be:

• Dispense items into compliance aids or monitored dosage systems, when appropriate.
• Check that receipt of prescriptions at the medicines counter has been correctly performed and verify stock availability on acceptance of prescription.
• Provide excellent levels of customer service to ensure customer needs and requirements are met/exceeded.
• Support the other services as required by the pharmacy and identify opportunities for the Pharmacist Manager, Pharmacist, Relief Pharmacist or Locum.
• Clinically check all prescriptions to avoid possible drug interactions. When interactions are identified, make the RP aware so that the prescriber is contacted.

Perks at Work:

We know how important it is to reward the great work you do. So, we have a range of excellent benefits that go beyond salary and offer flexibility to suit individual needs, including:

• Competitive base salary
• Clear progression structure
• Further accredited training
• Discounts platform for online leading retailers
• Pension Contributions in partnership with the people’s pension
• Generous Annual Leave allowance: 21 Days Annual leave plus Bank holidays
• Cycle To Work Scheme: New bike or equipment funding supported by Avicenna
• Colleague Pharmacy Discount: A colleague discount on goods from any Avicenna pharmacy
• Employee assistance programme: including a 24/7 Confidential helpline, Legal information, Counselling support and Online Wellbeing Portal
• Refer a Colleague Scheme: We recognise that you may have some excellent connections that you could bring into our organisation, which is why we reward successful referrals with up to £1,000
• My Avicenna: You will have access to a range of Platforms that put your health and wellbeing at the forefront, offering you a selection of the best exercise videos, tasty recipe inspiration and expert guides, tips, and tools to help you manage your money better.

Why Join Us?
At Avicenna, we are dedicated to creating a Better Pharmacy for our patients, people, and planet. As part of our dynamic team, you’ll play a key role in transforming the pharmacy experience. If you’re looking for a role that combines meaningful work with community pharmacy, we would love to hear from you!

Grow your career with us!

Our people are one of the most vital parts of our organisation, so if you have the right attitude, excellent communication skills, commitment, and a passion for working in your local community, we’ll support you to train and qualify.

We would love to meet someone with:

• Dispensing NVQ Level 2 Qualification
• Experience working in retail or customer-focused background
• A caring and confident manner when serving and advising patients
• Excellent attention to detail

Join us on our mission to make Pharmacy better.