Pharmacy Assistant Apprenticeship

Skills 4 Pharmacy; Long Melford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Skills 4 Pharmacy is seeking a Pharmacy Assistant Apprentice to support the day-to-day running of the pharmacy and assist with customer queries at the counter. The role includes completing a Level 2 Pharmacy Services Assistant Apprenticeship with full training provided.

You will gain on-the-job experience while contributing to safe, efficient service, stock management, and the use of pharmacy systems, with a strong emphasis on patient care and teamwork.

Qualifications

• Genuine interest in healthcare and helping people.
• Strong communication and customer service skills.
• Good attention to detail and willingness to learn.
• Ability to work well in a fast-paced environment.
• Reliable, punctual and professional.
• No previous pharmacy experience required; full training provided.

Responsibilities

• Support customers at the medicines counter and respond to queries.
• Assist with preparation and supply of prescriptions under supervision.
• Handle stock, deliveries and maintain accurate records.
• Use pharmacy systems to process prescriptions and sales.
• Maintain high standards of cleanliness, health & safety and confidentiality.
• Work as part of a team to ensure excellent customer service.

Skills

Patience

Non judgemental

Team working

Communication skills

Organisation skills

Reliability

Punctuality

Basic IT skills

Education

GCSEs (Maths & English) or equivalent

Job description

As a Pharmacy Assistant Apprentice, you will support the day-to-day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

Key duties include:

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

A genuine interest in healthcare and working with people

Strong communication and customer service skills

Good attention to detail and willingness to learn

Ability to work well in a fast-paced environment

Reliable, punctual and professional

Basic IT skills

No previous pharmacy experience is required full training is provided.

Apprenticeship details:

Qualification: Level 2 Pharmacy Services Assistant Apprenticeship, GCSEs at A-C or 4-9 or equivalent, in Maths and English desired but not essential as can be provided as part of the course.

For applicants without Maths and English Level 2 or equivalent qualifications, employment will be offered on condition of completing initial Maths and English tests to determine suitability for the course.

Personal Qualities

• Patience
• Non judgemental
• Team working

Skills Required

• Communication skills
• Organisation skills

Training to be Provided

Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.