Pharmacy Advisor

TN United Kingdom; Barnard Castle; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Pharmacy Dispenser to join their team. This role is essential in delivering exceptional patient-centered care, ensuring that patients receive the right advice and services. You will engage with patients, providing tailored conversations to enhance their healthcare experience. The position offers a path for career development, including opportunities to advance to higher qualifications and roles within the pharmacy sector. If you are passionate about making a difference in patients' lives and want to grow your career in a supportive environment, this is the perfect opportunity for you.

Benefits

Competitive holiday allowance

Boots Retirement Savings Plan

Discretionary annual bonus

Enhanced parental leave pay

£100 gift card for new parents

Flexible benefits via salary sacrifice

Employee Assistance Programme

Staff discounts on Boots products

Access to third-party discounts

Support from Boots Benevolent Fund

Qualifications

• Experience as a Pharmacy Dispenser is required.
• Completion of relevant NVQ qualifications is necessary.

Responsibilities

• Provide health advice and clear answers to patients.
• Handle dispensary tasks like ordering and dispensing medicines.

Skills

Patient Care

Communication Skills

Pharmacy Services

Technical Dispensing

Education

NVQ Level 2 in Pharmacy Services

Medicines Counter Assistant (NVQ2)

Job description

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Salary

The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.

The importance of your role

Exceptional patient-centred care is at the heart of everything we do. As a Pharmacy Dispenser, you’ll be part of helping patients feel good through clear advice, care, and a wide range of dispensing services.

You will work across the healthcare counter and dispensary to meet patients' needs, providing a great opportunity to develop your pharmacy career and make a difference in patients’ lives.

What you’ll be doing day to day

Providing health advice through focused conversations with patients, delivering clear and accurate answers.

Your duties will include:

1. Tailoring conversations to ensure customers leave feeling informed and confident about their healthcare needs.
2. Handling technical dispensary tasks such as ordering medicines, labelling, dispensing, endorsing, and collecting prescriptions.
3. Ensuring compliance with legal and professional standards in Boots.
4. Engaging with GPs and practice teams to promote services and products.
5. Ensuring efficient dispensary operations and minimizing dispensing losses.

What you’ll need to have

Applicants should have an NVQ Level 2 equivalent in Pharmacy Services and previous experience as a Pharmacy Dispenser. Completion of a Medicines Counter Assistant (NVQ2) qualification or equivalent is required, with support available to complete training within 6 months if not already qualified.

Opportunities for career development include achieving NVQ Level 3 (QCF) in Pharmacy Services and registering with GPHC as a Pharmacy Technician, potentially leading to an Accuracy Checking Pharmacy Technician (ACPT) role. Compensation and benefits will reflect your professional development.

This role offers various career pathways within Boots. Explore how your pharmacy career can progress with us.

Our Diversity and Inclusion commitment

We are committed to diversity, equity, and inclusion. We are proud to be an equal opportunity employer, offering flexible working patterns to support work-life balance. This role may require a DBS/PVG check in certain locations. Boots is a Ban the Box employer, considering applicants with criminal convictions on a case-by-case basis, with prior discussion encouraged.

Our Benefits

We offer a range of benefits beyond salary, including:

• Competitive holiday allowance (with options to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus
• Enhanced parental leave pay
• £100 gift card for colleagues expecting or adopting a baby
• Flexible benefits via salary sacrifice, including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discounts, activity passes, and more
• Access to Employee Assistance Programme for confidential support, 24/7
• Staff discounts on Boots products and services
• Access to third-party discounts on retail, cinema, holidays, etc. (UK only)
• Support from the Boots Benevolent Fund for financial hardship

*All benefits are subject to change and eligibility.