Pharma Program Manager: Global Client Delivery & Growth

Clinigen Group; Weybridge; On-site; GBP 65,000 - 95,000; Full time

Job summary

Clinigen is seeking a dedicated, collaborative Program Manager to lead delivery of patient access programs for key pharmaceutical and biotech accounts, drawing on experience in the clinical trial or regulated environments.

You will manage senior client relationships, map program timelines, develop in-depth project plans, coordinate cross-functional teams, and ensure delivery against KPIs and budgets while driving growth opportunities.

Qualifications

• Experience working in a customer-facing role with key accounts in a pharmaceutical services context.
• Proven track record in applying project management skills to complex programs.
• Strong financial acumen with ability to understand budgets and forecast.
• Effective negotiation and stakeholder management abilities.
• Clear, compelling communication and cross-functional collaboration.
• Ability to take initiative and maintain high personal standards in a fast-moving environment.

Responsibilities

• Lead delivery of objectives for key accounts, interfacing with clients at a senior level.
• Develop and deliver client relationship management for satisfaction and retention.
• Lead client meetings on scope, timelines, and program launch; maintain ongoing dialogue with clients.
• Collaborate with internal cross-functional teams to align program delivery with scope.
• Deliver program KPIs and budgets; pursue opportunities for growth and scope enhancements.
• Support business growth and profitability through client engagement and opportunity identification.

Skills

Customer relationship management

Project management

Financial acumen

Negotiation skills

Communication

Initiative

Education

Bachelor's degree

Job description

Clinigen is seeking a dedicated, collaborative Program Manager to lead delivery of patient access programs for key pharmaceutical and biotech accounts, drawing on experience in the clinical trial or regulated environments.

You will manage senior client relationships, map program timelines, develop in-depth project plans, coordinate cross-functional teams, and ensure delivery against KPIs and budgets while driving growth opportunities.