PGR Coordinator

Durham University; North East; Presencial; GBP 25.000 - 36.000; Jornada completa

Descripción de la vacante

Durham University’s Department of Biosciences seeks a Postgraduate Research Coordinator to deliver professional administrative support for research programmes and departmental activities. The role ensures deadlines are met and services are provided in line with university policies, assisting the Director of PGR Studies and supporting students from admissions through to graduation.

The post holder will resolve queries, share information with staff, and contribute to an efficient, student-focused

Formación

• Five GCSEs at least Grade C or level 4 (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience.
• Experience of working in a busy office environment delivering front line administrative services to a high standard.
• Experience of managing time to meet deadlines and working under pressure without compromising on quality.
• Experience of providing advice and guidance to a range of customers and colleagues.

Responsabilidades

• Provide professional administrative service supporting research programme delivery and departmental activities.
• Ensure deadlines are met and service delivery standards are maintained in line with university policies.
• Support the Director of PGR Studies and provide a wide range of activities from admissions through to graduation.
• Assist students by resolving queries and providing information on academic and administrative issues.

Descripción del empleo

The Role and the Department

The successful candidate will join a talented and motivated team of professional services staff based in the Department of Biosciences, which is located at the top of the Mountjoy site and is surrounded by ancient woodland with far-reaching views of the Cathedral and beyond. The Department’s research and teaching addresses fundamentally important questions facing humankind, from food security to sustainability in industrial processes, mechanisms of antimicrobial resistance and the impact of climate change on life on earth. Our students develop a wide range of analytical and practical skills that prepare them to meet these challenges.

The Department’s strategic objectives put Equality Diversity and Inclusion (EDI) at the heart of everything that we do. We are committed to EDI and actively develop our policies and procedures to ensure that everyone within our community is treated fairly and is provided with the same opportunities. This applies to our everyday working in teaching, research and administration. The Department is also proud to hold the Athena Swan Silver award.

The Postgraduate Research (PGR) Coordinator is responsible for the provision of a professional, efficient administrative service, taking responsibility for operational aspects of research programme delivery and other Departmental activities. The post holder will ensure deadlines are met and service delivery standards are maintained, working in accordance with University and Departmental policies and procedures. The Postgraduate Research Coordinator will support the Director of PGR Studies, ensuring the provision of a professional, efficient administrative service, supporting a wide range of activities from admissions through to graduation, and ensuring PGR student experience is at the forefront of delivery. They will work independently, taking day to day decisions and using their experience and initiative to decide on appropriate courses of action to resolve problems. The post holder will provide support to students including resolving queries and providing information on academic and administrative issues, making referrals to other staff teams as required.

Your application should cover the following criteria:

Essential Criteria

Qualifications/Experience

• 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience.
• 2. Experience of working in a busy office environment delivering front line administrative services to a high standard.
• 3. Experience of managing time to meet deadlines and working under pressure without compromising on quality.
• 4. Experience of providing advice and guidance to a range of customers and colleagues.

Skills/Abilities/Knowledge

• 5. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.
• 6. Strong digital competence across a range of digital devices and apps including Microsoft 365 applications.
• 7. Ability to solve problems yourself and as part of a team and resolve issues, plan solutions and make pragmatic decisions.
• 8. Committed to continuing professional development.
• 9. Ability to participate in networks to share and discuss good practice and exchange information.

Desirable Criteria

• Experience of working in the Higher Education sector.
• Familiarity with student record systems.