Peterborough Branch Leader: Customer Service & Growth

Raab-Karcher Baustoffhandel; Peterborough; Remote; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Discretionary bonus

Staff discount

Life assurance

Holiday buy/sell

Cycle2Work

Benenden Healthcare

Zusammenfassung

Jewson, part of STARK Building Materials UK, is seeking an Assistant Branch Manager for our Peterborough site. You will support the Branch Manager, lead a small team, and ensure excellent service to customers in-store and over the phone.

This role offers a competitive salary, staff discounts, 34 days holiday, and opportunities for career growth. Hours are Monday to Friday with occasional Saturday mornings.

Qualifikationen

• Proven experience in an operational role is essential.
• Strong understanding of Health & Safety and compliance.
• Excellent communication to provide great customer service.
• A passion for customer service and relationship building.

Aufgaben

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Develop great relationships with new and existing customers (face to face and over the phone).
• Know our product lines and services to advise customers and provide proactive solutions.
• Use in-house systems to process orders, organise deliveries and keep customers updated.
• Maintain stock levels with regular stock counts.
• Lead your team to prioritise Health & Safety and safe working practices.

Kenntnisse

Operational experience

Health & Safety knowledge

Customer service

Strong communication

Jobbeschreibung

Jewson, part of STARK Building Materials UK, is seeking an Assistant Branch Manager for our Peterborough site. You will support the Branch Manager, lead a small team, and ensure excellent service to customers in-store and over the phone.

This role offers a competitive salary, staff discounts, 34 days holiday, and opportunities for career growth. Hours are Monday to Friday with occasional Saturday mornings.