Pet Care Store Associate - Flexible Hours & Growth

Pets at Home Limited; Port Talbot; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Birthday/special occasion leave

20% colleague discount in Stores

Discretional annual bonus scheme

Discounts and benefits

Job summary

Pets at Home Limited is seeking a Store Colleague in Port Talbot to deliver outstanding customer service and support day‑to‑day store operations. You will engage with customers, build trust, and help maintain high standards of pet care across the team.

This permanent role involves contractual hours across three to four days per week, including one weekend day, with shifts between 7:00 AM and 7:00 PM. A friendly, motivated candidate who enjoys learning and teamwork will thrive.

Qualifications

• Outstanding customer service delivering personalised and attentive care.
• Clear verbal and written communication with customers.
• Resolve questions and issues quickly and effectively.
• Keen interest in ongoing learning and professional development.
• Sees targets as a driver for retail performance.
• Works well in a team to achieve centre goals.
• Flexibility to work evenings, weekends and bank holidays.

Responsibilities

• Deliver exceptional customer experiences in-store.
• Build relationships with customers to understand needs.
• Maintain high pet care standards and store operations.
• Support colleagues and contribute to a positive team culture.
• Assist in promotions and product knowledge to boost sales.

Skills

Customer service

Communication skills

Problem solving

Learning mindset

Target driven

Teamwork

Flexible working

Job description

Pets at Home Limited is seeking a Store Colleague in Port Talbot to deliver outstanding customer service and support day‑to‑day store operations. You will engage with customers, build trust, and help maintain high standards of pet care across the team.

This permanent role involves contractual hours across three to four days per week, including one weekend day, with shifts between 7:00 AM and 7:00 PM. A friendly, motivated candidate who enjoys learning and teamwork will thrive.