Pet Care Assistant: Vet Support & Hands-On Care

CVS Group; Dalkeith; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Five weeks' annual leave (pro rata)

Staff discount on veterinary bills

Staff discount on Animed Direct

Employee Assistance Programme

And lots more

Job summary

CVS Vets’ Market Cross Veterinary Centre in Dalkeith invites applications for a Veterinary Patient Care Assistant. You will support RVNs and Vets with nursing care, animal handling, and preparation of facilities, working 40 hours per week with a Saturday rota.

Salary is paid at the National Minimum Wage. We offer five weeks’ annual leave (pro rata), staff discounts on veterinary bills and products, an employee assistance programme, and more as part of joining CVS Vets, one of the UK's leading

Qualifications

• Skilled in customer service and public interaction
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Experienced in animal welfare, including feeding, cleaning, and handling – this is essential!
• Resilient and capable of handling emotional situations
• Positive and a team player
• Preferably have experience in a veterinary environment

Responsibilities

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal restraint
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• Supporting the reception team when needed, including booking appointments and processing payments

Skills

Customer service

Public interaction

Communication skills

Empathy

Team player

Animal welfare experience

Job description

CVS Vets’ Market Cross Veterinary Centre in Dalkeith invites applications for a Veterinary Patient Care Assistant. You will support RVNs and Vets with nursing care, animal handling, and preparation of facilities, working 40 hours per week with a Saturday rota.

Salary is paid at the National Minimum Wage. We offer five weeks’ annual leave (pro rata), staff discounts on veterinary bills and products, an employee assistance programme, and more as part of joining CVS Vets, one of the UK's leading