Pest Control & Dog Enforcement Officer

Coventry City Council; Coventry; Presencial; GBP 25 000 - 32 000; Tempo integral

Resumo da oferta

Coventry City Council is recruiting a Pest Control & Dog Enforcement Officer to respond to requests for pest control treatments in domestic and commercial properties and to support the dog enforcement section.

You will service commercial pest management contracts, maintain records, and assist with dog enforcement when required. DBS check is required; Right to Work in the UK is a must. Driving duties may be involved.

Qualificações

• Full UK driving licence required.
• RSPH Certificate level 2 in pest control is essential.
• Knowledge and experience dealing with a variety of pests.
• Experience dealing with pests in commercial settings.
• Experience working with the public and strong customer service skills.

Responsabilidades

• Respond to requests for pest control treatments in domestic and commercial properties.
• Service commercial pest management contracts to keep businesses pest-free.
• Maintain up-to-date records and document actions taken.
• Assist the dog enforcement officer when required.

Conhecimentos

Driving licence (UK)

Customer-focused

Teamworking

Public service experience

Pest control knowledge

Pest control in commercial settings

Experience working with the public

Ability to drive a council vehicle

Formação académica

RSPH Certificate level 2 in pest control

Descrição da oferta de emprego

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Pest Control & Dog Enforcement Team deal with over 2000 requests for domestic pest control treatments including rats, mice, bed bugs, fleas, & wasps etc, services over 500 commercial pest control management contracts, we work closely with other internal sections including the food safety team, and the street enforcement team. The service has a statutory duty to seize stray dogs from public areas and ensure the wellbeing of dogs in its care under the care act.

What is the job role?

In this role, you will mainly be with responding to and dealing with requests for pest control treatments at both domestic & commercial properties the role will also be providing some support for the dog enforcement section.

The duties of this role will involve:

• Responding to requests for pest control treatments in domestic and commercial properties.
• Servicing commercial pest management contracts to ensure businesses are kept free from damage by pests.
• Keeping up to date records and recording actions taken.

You may at times be required to assist the dog enforcement officer.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

The successful candidate will:

• Be reliable and committed
• Have a professional attitude and be willing to take on the tasks and duties within the remit of the role and service area
• Customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints
• Confident to take appropriate action to avoid formal complaints.

In addition, you must have:

• A full UK driving licence
• RSPH Certificate level 2 in pest control
• Knowledge and experience in dealing a variety of pests
• Experience in dealing with pests in commercial businesses
• Experience in working with the public.
• Good team working skills
• Ability to drive a council vehicle.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Need help completing your application form? The Job Shop can support you. You can email them at [e-mail] or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact [e-mail].

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

• If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

Attached documents

• Coventry City Council Application Process.pdf
• Job Description & Person Specification - Pest Control & Dog Enforcement Officer.pdf