Service Manager

Coventry City Council; Coventry; On-site; GBP 52,000 - 68,000; Full time

Job summary

Coventry City Council is seeking an experienced Service Manager to lead Core Therapy, Adult Early Prevention and Local Integrated Teams. You will drive a strengths-based, person-centred approach to maximise independence and wellbeing, working across health and social care partnerships.

You will provide strategic and operational leadership to multidisciplinary teams, champion prevention and integrated working, and ensure timely support for residents in their homes and communities.

Qualifications

• Experienced and inspirational leader with strong management skills.
• Track record of delivering high-quality services and improving outcomes.
• Ability to lead multidisciplinary teams and manage budgets.

Responsibilities

• Provide strategic and operational leadership to multidisciplinary teams across services.
• Champion prevention, early intervention and integrated working across health and social care partnerships.
• Ensure timely support and intervention to maximise independence, wellbeing and quality of life for residents.

Skills

Leadership

Budget management

Stakeholder management

Communication

People management

Education

Occupational Therapist (registered)

Job description

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.

What is the job role?

Service Manager – Core Therapy, Adult Early Prevention and Local Integrated Teams

We are seeking an inspiring and innovative Service Manager to lead our Core Therapy, Adult Early Prevention and Local Integrated Teams. This pivotal role will drive our strengths-based, person-centred approach, ensuring residents receive timely support and intervention to maximise independence, wellbeing and quality of life. Working across health and social care partnerships, you will champion prevention, early intervention and integrated working, enabling people to remain safe, connected and independent within their own homes and communities for as long as possible. You will provide strategic and operational leadership to multidisciplinary teams, fostering a culture of collaboration, continuous improvement and excellent outcomes for the people we support.

This role offers an exciting opportunity to champion Adult Social Care and shape services that make a real difference, reducing dependency on long-term care through proactive, community-focused support and innovative ways of working.

The post holder will be expected to work flexibly across services and provide cover where required to meet service demands.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are looking for an experienced and inspirational leader who is a qualified Occupational Therapist with a strong track record of delivering high-quality services and improving outcomes. You will have significant leadership and management experience, with the ability to lead and develop multidisciplinary teams, manage and oversee budgets effectively, and drive service improvement. Strong partnership working skills are essential, with the ability to build and maintain effective relationships with health colleagues, users of the service and wider stakeholders to ensure integrated and person-centred support. You will be a strategic thinker, confident decision-maker, and effective communicator who can work collaboratively across services, providing Adult Social Care leadership and support wherever needed to meet changing service demands and priorities.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interview for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): TBC

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

• If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

Attached documents

• Service Manager - Therapy - Job Description & Person Specification.pdf
• Coventry City Council Application Process 2.pdf